SJ
SMG Jaguar Land Rover Hillcrest
Unclaimed Business
SJ
SMG Jaguar Land Rover Hillcrest
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About SMG Jaguar Land Rover Hillcrest
SMG Jaguar Land Rover Hillcrest has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked SMG Jaguar Land Rover Hillcrest across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDM
Duke M
1 reviews | Active since Jan 2020
23 Nov 2025, 13:45
SMG JAGUAR LAND ROVER HILLCREST---- DEFINITELY ABOVE AND BEYOND
I like to compliment the exceptional service levels of the following staff Ndumiso Nzama, Shahil Ramlackan , Adheer Mohunlall and Shanalee Reddy. The abovementioned staff have always displayed enthusiasm, professionalism and a keen tendency to assist. I have visited practically most of your branches and if I may add the difference in service levels can be described as the metaphor " chalk and cheese". Shahil goes the extra mile to ensure the customer's service levels are exceeded. Ndumiso has always been obliging and despite his challenging post always displays willingness to assist and is always very humble . I have noticed on several occasions Ndumiso being very observant and always busy checking on the entire management of the workshop, customers and have even witnessed him picking up litter from the floor. This to me displays his desire to maintain a very high standard and to uphold the image of the brand. A true asset to the organisation and a brand ambassador. Ndumiso , YOU HAVE ARRIVED. " Awesome job Hillcrest Branch! Your dedication to customer service & passion for delivering top -notch solutions are truly making a difference. Keep crushing it ! "
Helpful (0)
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Duke M
1 reviews | Active since Jan 2020
23 Nov 2025, 13:45
SMG JAGUAR LAND ROVER HILLCREST---- DEFINITELY ABOVE AND BEYOND
I like to compliment the exceptional service levels of the following staff Ndumiso Nzama, Shahil Ramlackan , Adheer Mohunlall and Shanalee Reddy. The abovementioned staff have always displayed enthusiasm, professionalism and a keen tendency to assist. I have visited practically most of your branches and if I may add the difference in service levels can be described as the metaphor " chalk and cheese". Shahil goes the extra mile to ensure the customer's service levels are exceeded. Ndumiso has always been obliging and despite his challenging post always displays willingness to assist and is always very humble . I have noticed on several occasions Ndumiso being very observant and always busy checking on the entire management of the workshop, customers and have even witnessed him picking up litter from the floor. This to me displays his desire to maintain a very high standard and to uphold the image of the brand. A true asset to the organisation and a brand ambassador. Ndumiso , YOU HAVE ARRIVED. " Awesome job Hillcrest Branch! Your dedication to customer service & passion for delivering top -notch solutions are truly making a difference. Keep crushing it ! "
0
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Thobile M
1 reviews | Active since Jan 2020
6 May 2025, 14:00
How I almost died to poor workmanship of JRL Hillcrest
WARNING: Jaguar E-Pace nearly caught fire due to dealership negligence! Took my car to JRL Hillcrest in Dec 2024 for a minor fault. After weeks of silence, I approved a R35k fuel pump repair. Collected the car TWICE—first time it had engine issues, second time it almost went up in flames on the N3 due to a fuel leak caused by their mechanics. No accountability. They handed me a R350k repair bill for damage THEY caused. Thank God my insurance got a private assessor who confirmed it was their fault. Jaguar SA, is this your standard of service? #JaguarSA #ConsumerAlert #JRLLHillcrest #ServiceFail #KnowYourRights
Helpful (0)
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Thobile M
1 reviews | Active since Jan 2020
6 May 2025, 14:00
How I almost died to poor workmanship of JRL Hillcrest
WARNING: Jaguar E-Pace nearly caught fire due to dealership negligence! Took my car to JRL Hillcrest in Dec 2024 for a minor fault. After weeks of silence, I approved a R35k fuel pump repair. Collected the car TWICE—first time it had engine issues, second time it almost went up in flames on the N3 due to a fuel leak caused by their mechanics. No accountability. They handed me a R350k repair bill for damage THEY caused. Thank God my insurance got a private assessor who confirmed it was their fault. Jaguar SA, is this your standard of service? #JaguarSA #ConsumerAlert #JRLLHillcrest #ServiceFail #KnowYourRights
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