Ongoing Issues with Smile Properties' Unprofessional Conduct

I have been a tenant with Smile Properties for over 8 years, consistently paying rent on time and maintaining my tenancy responsibly. Despite this long-standing relationship, I have repeatedly been treated with a lack of professionalism and care by their management.

Whenever there is a yearly rental increase or an adjustment to the deposit amount, Smile Properties does not initiate any open dialogue or communication to discuss the changes. Instead, I immediately receive a letter of demand, often threatening that I have only 7 days to comply or the sheriff of the court will repossess my belongings.

There is no phone call, no courtesy email, no attempt to engage in a reasonable conversation — just threats and legal pressure. This approach is not only extremely distressing, but also shows a complete disregard for tenants who have been with them for many years.

After reading numerous similar reviews, it's clear that this is not an isolated case. Something needs to be done to address this kind of intimidating and uncaring property management. Tenants deserve better — especially those who have shown loyalty and reliability over the years