Poor Service Delivery and Refusal to Come Out

In November 2022 I contacted them to replace my pool pump and sand. I battled to get hold of them and they were very tardy in coming out to my property. Eventually they replaced the pump and sand. By December 2022 the system was pushing sand out (this was due to a broken finger which was not their fault). I phoned them again to repair the sand problem and this time they simply did not come out. They have signage in Doringkloof Mall but the business does not operate from there. There are several numbers listed as contact numbers for them but nobody assisted me regardless of which number I phoned. Eventually I got another pool company to replace the fingers on my pool filter. I am quite sure that my new pump has been damaged due to the long time the system spent circulating rough filter sand. Their service is extremely poor and I would advise people not to use them. Rather go to someone else.