Premier FMCG
1.5|135 reviews
AE
Abdurrahman E
1 reviews | Active since Member
25 Dec 2025, 04:11
Worms in the maize meal
I purchased a 2.5kg iwisa no.1 super maize meal from super spar. I bought it from Kenworth super spar Bloemfontein on the 13th of December. I opened it on Christmas morning to make breakfast porridge and I was shocked to find worms in it. This has never happened before.
Helpful (0)
Replies (336)0
Replies (336)Premier FMCG's replyOfficial
29 Dec 2025, 07:40Hi Abdurrahman,
We at Premier FMCG would like to express our sincere apologies for the inconvenience you encountered with our product. Nevertheless, we genuinely appreciate you reaching out to us and sharing your recent experience.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
0860 122 300
We at Premier FMCG would like to express our sincere apologies for the inconvenience you encountered with our product. Nevertheless, we genuinely appreciate you reaching out to us and sharing your recent experience.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
0860 122 300
Best regards,
Premier FMCG's reply29 Dec 2025, 07:40
Official
Hi Abdurrahman,
We at Premier FMCG would like to express our sincere apologies for the inconvenience you encountered with our product. Nevertheless, we genuinely appreciate you reaching out to us and sharing your recent experience.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
0860 122 300
We at Premier FMCG would like to express our sincere apologies for the inconvenience you encountered with our product. Nevertheless, we genuinely appreciate you reaching out to us and sharing your recent experience.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
0860 122 300
Best regards,
Premier FMCG's replyOfficial
05 Jan 2026, 13:12 Good day Abdurrahman,
We at Premier FMCG would like to express our sincere apologies for the inconvenience you encountered with our product. Nevertheless, we genuinely appreciate you reaching out to us and sharing your recent experience.
We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
May I request that you kindly provide us with the following product information:
· Product barcode
· Manufacturing date
· Product best before date
· Batch number (next to the MAN & BB dates)
· Purchase store name and area
· Purchase date
· Your cellphone number for correspondence purposes
May you please provide pictures of the product.
Rest assured that we adhere to food safety procedures continuously, and we take customer quality compliance very seriously.
Kind Regards
Premier FMCG Customer Care Line
We at Premier FMCG would like to express our sincere apologies for the inconvenience you encountered with our product. Nevertheless, we genuinely appreciate you reaching out to us and sharing your recent experience.
We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
May I request that you kindly provide us with the following product information:
· Product barcode
· Manufacturing date
· Product best before date
· Batch number (next to the MAN & BB dates)
· Purchase store name and area
· Purchase date
· Your cellphone number for correspondence purposes
May you please provide pictures of the product.
Rest assured that we adhere to food safety procedures continuously, and we take customer quality compliance very seriously.
Kind Regards
Premier FMCG Customer Care Line
Best regards,
Premier FMCG's reply05 Jan 2026, 13:12
Official
Good day Abdurrahman,
We at Premier FMCG would like to express our sincere apologies for the inconvenience you encountered with our product. Nevertheless, we genuinely appreciate you reaching out to us and sharing your recent experience.
We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
May I request that you kindly provide us with the following product information:
· Product barcode
· Manufacturing date
· Product best before date
· Batch number (next to the MAN & BB dates)
· Purchase store name and area
· Purchase date
· Your cellphone number for correspondence purposes
May you please provide pictures of the product.
Rest assured that we adhere to food safety procedures continuously, and we take customer quality compliance very seriously.
Kind Regards
Premier FMCG Customer Care Line
We at Premier FMCG would like to express our sincere apologies for the inconvenience you encountered with our product. Nevertheless, we genuinely appreciate you reaching out to us and sharing your recent experience.
We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
May I request that you kindly provide us with the following product information:
· Product barcode
· Manufacturing date
· Product best before date
· Batch number (next to the MAN & BB dates)
· Purchase store name and area
· Purchase date
· Your cellphone number for correspondence purposes
May you please provide pictures of the product.
Rest assured that we adhere to food safety procedures continuously, and we take customer quality compliance very seriously.
Kind Regards
Premier FMCG Customer Care Line
Best regards,
AE
Abdurrahman E's updateReviewer Update
15 Jan 2026, 11:59They requested the info (that was already emailed to them before then asking) and it was given anyway. No reply since then.
AE
Abdurrahman E's update15 Jan 2026, 11:59
Reviewer Update
They requested the info (that was already emailed to them before then asking) and it was given anyway. No reply since then.
Premier FMCG's replyOfficial
15 Jan 2026, 13:16 Hi Abdurrahman,
We at Premier FMCG would like to express our sincere apologies for the inconvenience you encountered with our product. Nevertheless, we genuinely appreciate you reaching out to us and sharing your recent experience.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
0860 122 300
We at Premier FMCG would like to express our sincere apologies for the inconvenience you encountered with our product. Nevertheless, we genuinely appreciate you reaching out to us and sharing your recent experience.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
0860 122 300
Best regards,
Premier FMCG's reply15 Jan 2026, 13:16
Official
Hi Abdurrahman,
We at Premier FMCG would like to express our sincere apologies for the inconvenience you encountered with our product. Nevertheless, we genuinely appreciate you reaching out to us and sharing your recent experience.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
0860 122 300
We at Premier FMCG would like to express our sincere apologies for the inconvenience you encountered with our product. Nevertheless, we genuinely appreciate you reaching out to us and sharing your recent experience.
The Team did advise that you also reached out via email and was assisted.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
0860 122 300
Best regards,
AE
Abdurrahman E's updateReviewer Update
15 Jan 2026, 13:53Thanks, they reached out to me and sorted the issue.
AE
Abdurrahman E's update15 Jan 2026, 13:53
Reviewer Update
Thanks, they reached out to me and sorted the issue.
Premier FMCG's replyOfficial
15 Jan 2026, 14:19You are welcome.
Best regards,
Premier FMCG's reply15 Jan 2026, 14:19
Official
You are welcome.
Best regards,