S
SNAPnSAVE
Claimed Business
S
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, SNAPnSAVE is experiencing a severe trust crisis. Customers consistently report waiting months, sometimes over six months, for cashback payouts that never arrive. The overwhelming sentiment is that the platform has broken its core promise of rewarding users for scanning receipts, with support responses described as generic, automated, and unhelpful. Multiple reviewers call for regulatory intervention.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#13
in Online Shopping
NPS Score
-97
Recommended: Unlikely
Review Distribution
1|48 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (48)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
SP
Santana P
1 reviews | Active since Jan 2020
12 Nov 2025, 05:47
*****'s
Over a year ago i did my cash out of R383.00 to date no money has been paid over. I have been **** to countless times. Excuses - System renovations, back log, scan a new ticket because the money has expired.
Helpful (0)
|Replies (0)BEM
Bronwyn Elizabeth-Anne Moss
1 reviews | Active since Jan 2020
29 Oct 2025, 12:40
Tired of the same old excuse
Snapnsave seems to have lost its trustworthiness. In previous years I have always received prompt response and payouts without issue. I have now been waiting since April for my payout and everytime you email them about it they respond with the same draft of how it now takes longer but you will get paid. Well surely it cant take 6 months? I wonder if their partners are aware of this. If they cant afford to pay the payouts anymore then maybe they shouldn't be in business anymore
Helpful (0)
|Replies (0)BEM
Bronwyn Elizabeth-Anne Moss
1 reviews | Active since Jan 2020
29 Oct 2025, 12:40
Tired of the same old excuse
Snapnsave seems to have lost its trustworthiness. In previous years I have always received prompt response and payouts without issue. I have now been waiting since April for my payout and everytime you email them about it they respond with the same draft of how it now takes longer but you will get paid. Well surely it cant take 6 months? I wonder if their partners are aware of this. If they cant afford to pay the payouts anymore then maybe they shouldn't be in business anymore
0
Replies (0)WN
RB
Rone B
1 reviews | Active since Jan 2020
16 Sept 2025, 18:31
Empty promises
Empty promises when it comes to cashout time. Trying to cashout as from 14 April 2025. Everytime you follow up you get excuses such as technical issues, systems are updated, auditing issues and the last one was my cashout is unfortunately stuck in the system. Really????
Helpful (0)
|Replies (0)RB
Rone B
1 reviews | Active since Jan 2020
16 Sept 2025, 18:31
Empty promises
Empty promises when it comes to cashout time. Trying to cashout as from 14 April 2025. Everytime you follow up you get excuses such as technical issues, systems are updated, auditing issues and the last one was my cashout is unfortunately stuck in the system. Really????
0
Replies (0)RB
Roxanne B
1 reviews | Active since Jan 2020
9 Sept 2025, 16:16
Epic Fail!!!
Ive been using SnS since 2016, cashed out over R11000 throughout the years. Unfortunately will no longer be using this app any longer. In fact I think we need to find a way to have this app shut down permanently as they cannot give what was promised. I cashed out 3 months ago and read other reviews got all the same excuses they got. This is unacceptable. The time and effort I made to build up to the R800 I cashed out has been for nothing and the brands that I had to buy just got their money. The companies that let SnS advertise your products with coupons, you not embarrassed?
Helpful (0)
|Replies (0)RB
Roxanne B
1 reviews | Active since Jan 2020
9 Sept 2025, 16:16
Epic Fail!!!
Ive been using SnS since 2016, cashed out over R11000 throughout the years. Unfortunately will no longer be using this app any longer. In fact I think we need to find a way to have this app shut down permanently as they cannot give what was promised. I cashed out 3 months ago and read other reviews got all the same excuses they got. This is unacceptable. The time and effort I made to build up to the R800 I cashed out has been for nothing and the brands that I had to buy just got their money. The companies that let SnS advertise your products with coupons, you not embarrassed?
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Replies (0)SC
MM
Mbali M
1 reviews | Active since Jan 2020
2 Sept 2025, 12:53
Withdrawal
I requested a withdrawal on the 16th of June 2025 which is still on pending. I sent emails to enquire about the delay and only recieved emails stating they have a problem with their IT. It's been 2 months and a few days and still no resolution.
Helpful (0)
|Replies (0)MM
Mbali M
1 reviews | Active since Jan 2020
2 Sept 2025, 12:53
Withdrawal
I requested a withdrawal on the 16th of June 2025 which is still on pending. I sent emails to enquire about the delay and only recieved emails stating they have a problem with their IT. It's been 2 months and a few days and still no resolution.
0
Replies (0)ZZ
Zan Z
1 reviews | Active since Jan 2020
30 Aug 2025, 03:38
Snap'nSave, an empty PROMISE
Snap'nSave, same excuses given to everyone all the time. Tiffany Lindeque, Mark Bradshaw, and the rest of your team. Months and months of waiting for you to pay out a lousy R100. The longest I've waited was SEVEN MONTHS. Now again im on MONTH THREE!! This is not acceptable. Your excuses are pre-prepared for the different complaints and are always the same. " so sorry" , "please be patient". I'll give you my 2 cents. If you keep R100 from 10 thousand people, you've got like a million bucks. That's not even including the interest you receive. Someone seriously needs to legally edit your business and it's finances. All your photos on your Facebooks shows how elaborately you travel all over. Coincidence? Your promise is to pay in 2 week. This never happens. Read Hello Peter reviews, you are rated below bad. But you know what, sadly some people still believe in your promises. All they're doing is actually funding your lifestyles, and then, when you've got enough, you might pay us *****s out! "SnapnSave processes cash-out payments in cycles from Thursday to Wednesday, with EFT payments processed the following Friday. You should allow up to two working days for the money to reflect in your bank account after processing. If you don't receive your EFT by the following Wednesday, you should contact SNAPnSAVE for assistance." I'll even give you a month to pay, but that won't happen. I personally think you are bloodsuckers! And sadly, we're the idiots for believing in a promise. I've said before, you have a really nice idea here, but you only saw $$$$$ and are lacking the compassion of the people who use and trust your app. Stop with your excuses. Pay the monies that are due, and I'm dame sure you'll still be able to go globe trotting. Stop being SO greedy!! You made sn app for the people! Now do what you promised!! Sadly I will copy and paste my review and post it as far and wide as I can. My wish would really be to get all your followers to stand together and to let your air-bubble fall to the ground and backfire on you! Doesn't it bother you? Do the right thing!!
Helpful (0)
|Replies (0)ZZ
Zan Z
1 reviews | Active since Jan 2020
30 Aug 2025, 03:38
Snap'nSave, an empty PROMISE
Snap'nSave, same excuses given to everyone all the time. Tiffany Lindeque, Mark Bradshaw, and the rest of your team. Months and months of waiting for you to pay out a lousy R100. The longest I've waited was SEVEN MONTHS. Now again im on MONTH THREE!! This is not acceptable. Your excuses are pre-prepared for the different complaints and are always the same. " so sorry" , "please be patient". I'll give you my 2 cents. If you keep R100 from 10 thousand people, you've got like a million bucks. That's not even including the interest you receive. Someone seriously needs to legally edit your business and it's finances. All your photos on your Facebooks shows how elaborately you travel all over. Coincidence? Your promise is to pay in 2 week. This never happens. Read Hello Peter reviews, you are rated below bad. But you know what, sadly some people still believe in your promises. All they're doing is actually funding your lifestyles, and then, when you've got enough, you might pay us *****s out! "SnapnSave processes cash-out payments in cycles from Thursday to Wednesday, with EFT payments processed the following Friday. You should allow up to two working days for the money to reflect in your bank account after processing. If you don't receive your EFT by the following Wednesday, you should contact SNAPnSAVE for assistance." I'll even give you a month to pay, but that won't happen. I personally think you are bloodsuckers! And sadly, we're the idiots for believing in a promise. I've said before, you have a really nice idea here, but you only saw $$$$$ and are lacking the compassion of the people who use and trust your app. Stop with your excuses. Pay the monies that are due, and I'm dame sure you'll still be able to go globe trotting. Stop being SO greedy!! You made sn app for the people! Now do what you promised!! Sadly I will copy and paste my review and post it as far and wide as I can. My wish would really be to get all your followers to stand together and to let your air-bubble fall to the ground and backfire on you! Doesn't it bother you? Do the right thing!!
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Replies (0)