Snowball Stellenbosch

Snowball was top notch at the beginning but ever since they switched over to Herotel the service has become poor. Downtime each week especially at month end. Each excuse is that the High Towers at Sonic is faulty. I never signed a contract with either Sonic or Herotel. They do not send out sms's like before when they do Maintenance, they do not phone back to give feedback. My bill is paid every 1st of the month, on time with NO delays but yet there are endless issues. I work from home and this is my bread and butter and cannot do so if the connections are on and off at intervals. I will not recommend them to either family or friends