Socrati
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Socrati
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
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Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceOT
Ongama T
1 reviews | Active since Feb 2012
7 Apr 2026, 08:07
Poor service
I requested for a shoe to be brought to this branch from Brooklyn mall, through Fairlands store of which their manager from that branch was very helpful. How I wish I could say the same about the Nelson Mandela square branch, firstly they never called me to notify me about the arrival of the shoe, and when I followed up I was told that the person responsible for that will call me when they come which never happened. Now getting to the store, the lack of assistance from the staff, especially when I was looking for the belt of the same color, you'd swear that the lady didn't want me to get the shoe, she became even worse when I had a problem with my payflex account, not being able to log me in.
Helpful (0)
|Replies (0)OT
Ongama T
1 reviews | Active since Feb 2012
7 Apr 2026, 08:07
Poor service
I requested for a shoe to be brought to this branch from Brooklyn mall, through Fairlands store of which their manager from that branch was very helpful. How I wish I could say the same about the Nelson Mandela square branch, firstly they never called me to notify me about the arrival of the shoe, and when I followed up I was told that the person responsible for that will call me when they come which never happened. Now getting to the store, the lack of assistance from the staff, especially when I was looking for the belt of the same color, you'd swear that the lady didn't want me to get the shoe, she became even worse when I had a problem with my payflex account, not being able to log me in.
0
Replies (0)O
Orapeleng
1 reviews | Active since Jan 2026
28 Jan 2026, 18:01
Respect your own policies. I want my full refund please.
Poor customer service and bad refund policy for customers. They do not take their customers seriously Pay back my money. I have 23 now since I left the shoes at your store and requesting my full refund to no avail.
Helpful (0)
|Replies (0)O
Orapeleng
1 reviews | Active since Jan 2026
28 Jan 2026, 18:01
Respect your own policies. I want my full refund please.
Poor customer service and bad refund policy for customers. They do not take their customers seriously Pay back my money. I have 23 now since I left the shoes at your store and requesting my full refund to no avail.
0
Replies (0)