Soft Edge Solutions

Soft Edge Solutions wont help if you question their pricing

Stay away! I used them three years ago to extend the wifi signal in and around my house. At the time, their initial pricing was a bit steep and I pushed back and we finally agreed on a price and they did a good job. Fast forward three years, I have a new house, contacted them again to do the same, and they made an appointment to do initial assessment. However, a day before their promised arrival, I suddenly get an email stating that three years ago I rejected their price and hence they would like to make sure I understand their pricing. Basically, they didnt like that i previously pushed back on their pricing (as I obtained a second quote to make sure that the price they offered were within reason). While I didnt respond to their email about pricing concerns, they ended up not pitching up as they were clearly concerned that I may not be happy with whatever quote the were gonna give me. In other words, they've decided that since I questioned their price previously, I wasnt worth helping out this time. They clearly dont like it when customers question their excessive pricing - they want a world where they can give you any pricing and you must not question it - you must accept it and pay up! What a joke! Please avoid this company as they are clearly only in the business of making lots of money and cant even see the opportunity of doing work for someone who certainly has the ability to pay, but, within my rights, does question when a quote seems excessive. There is much nicer service providers out there. Avoid this one if you can.