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SOLAR 4 AFRICA BUSINESS REVIEW JANUARY 2021 Business Name as per Invoice:- Solar 4 Africa (this is not to be confused with Solar For Africa which is based at 720 Ella St, Rietfontein, Pretoria, 0084 South Africa and Tel.No: 012 329 7355) Facebook has Solar 4 Africa@ solarforafrica. Is there a tie-up here? Business Address as per Invoice:- Tyron, Tyron T, Edenvale, Gauteng 1426, South Africa Business Address as per website:- Our Head Office Is Based In Johannesburg Gauteng South Africa Bank Name:- Capitec Bank Name of Account:- T.D. Trietsch Website Address:- www. solar4africa.co.za Email Address:- sales@solar4africa.co.za (answered only by Mr Tyron Trietsch) Tel:- 081 525 3464 (answered only by Mr Tyron Trietsch). The business appears to have no other contact numbers or details. Address where Couriers can collect goods:- 20 Welkom Street, Klopper Park, Germiston 1426 (same postal code as the Edenvale address). The people at this office are Janet & Warren or there could also be a Jenni. Mr Trietsch declined to give me their telephone/cell/mobile/VOIP contact number. It would seem that Solar 4 Africa is not registered as a (Pty) Ltd Company or a Limited (Public) Company, a Franchise or a Partnership. So it is probably an unregistered Sole Proprietorship.
On 21 December 2020 I, Adrian Harland entered into a supply Contract with Solar 4 Africa/ Mr Trietsch to buy a 2kW Complete Solar Power System Portable Sub-Station valued at R12,900 as per the website – see below. On 21 December 2020 I paid the Invoice # Ariaan the full amount including R650.00 for Mr Trietsch to organise, as agreed, a Courier to transport the goods to me in Somerset West. By Thursday 7 January 2021 it was clear, from my enquiries, that Mr Trietsch had done nothing to arrange a Courier service. Mr Trietsch refused to give me the Waybill/Collection/Account number etc for the service he said he had organised. The Courier Company he said that he had contracted with knew neither his name or his business name. Mr Trietsch then told me to arrange my own Courier which I did and the goods arrived promptly on Monday 11 January 2021. The goods I received were Thus Mr Trietsch supplied a system some R5,900 less than the one ordered and paid for and no solar cables, connectors etc were included which he told me they supplied with every such order. So I did not get a “Complete Solar Power System”. Mr Trietsch was advised on 11 January 2021 of the shortfall in equipment. I furnished him with innumerable photos, messages on WhatApp and emails and email copies of all his and my WhatsApp messages in support of my case. Mr Trietsch has never answered any on my many emails and has, for the second time, removed me from his phone’s list of contacts. Thus he is not receiving my WhatsApp messages. In spite of me asking Mr Trietsch for proof (eg. security video etc) of the content of his WhatsApp messages, he has failed to produce anything at all. It is now time to take this matter to the National Consumer Commission & it’s Ombudsman as well as lodge a claim with the Small Claims Court. TO DATE, 29 JANUARY 2021 Mr Trietsch HAS REFUSED TO HONOUR OUR LEGAL CONTRACT. HE HAS REFUSED TO SUPPLY THE 200W SOLAR PANEL, A 100Ah BATTERY AND THE NECESSARY SOLAR CABLES & CONNECTORS AND REFUND THE R650.00 COURIER FEE.
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