Solar Energy Distribution (SED) are lairs and ********s!!!!

I bought CFE 5100s batteries from Lee the owner of Solar Energy Distributor SED and was promised that this is the best battery with a 10 year warranty. They have a repair center on site and if something should go wrong it would be resolved immediately.

I started to experience a hike in percentage as soon as the batteries started to charge in the morning. 10-15%. When inquired on the group about it i was told that it was because i add one, one at a time. Lee, Wendy, Lydia and Nan told me not to worry as they can resolve my problem. I did what they requested and it didn’t solve my problem. When they ran out of excuses it was now a inverter problem. I know im not the only one with the exact same problem and some are actually worse. After hearing that so many users had this problem and was provided with proof that the CFE5100s in hole is a substandard battery, having a BMS problem and substandard cells I requested a refund as im still covered under the 6 months CPA act. Up to now even with test results from experts stating the above CFE still denies it.

Lee called me and said that he would like to keep me as a customer happy and that he wanted to send his technician team to come and resolve my problem at hand. He had me convinced at a stage until Wendy disrespected me on the group and requested members to leave the group before she will assist them.

I got the feeling that something is not right and there’s more to this.

I called Lee back and informed him as described above and that i would rather want to get a refund or get my batteries exchanged for Greenrich up5000 as i don’t want anything to do with CFE and their “Technitians” as it would void my COC with them tampering as they could not provide me with necessary documentation. Lee agreed that Wendy’s behavior was totally unacceptable and that he will definitely take it further. Lee also said that he will exchange my batteries with the Greenrich up5000 like I requested but that i must not tell anyone (Why im telling the world this is because i was being **** to) He will sort it out from his side. Clarence called me and confirmed what Lee agreed upon and that he will get the paperwork sorted out asap. Now this is where everything got delayed with excuses after excuses. When I created a Whatsapp group and added Lee and Clarence to prevent any further delay (Lee says this and Clarence says that) to get the exchange agreed upon done asap. Then once again the excuses came and then ended up with no replies or confirmation what was agreed upon. Yes i was **** to and was being deceived!!!!!!!! The delay caused was to make sure that the 6 months pass and then just turn around and say that it’s past 6 months now.

Just a FYI, as i did more research it came to my attention that CFE does NOT comply with the Icasa regulations and when i asked all above mentioned names to provide me with the CFE5100s compliance certificate i once were ignored. I even went onto the icasa website and guess what, CFE isn’t even registered with them. Says allot doesn’t it.

May my terrible and costly experience help you to make a better informed decision and not to deal directly with a Chinese owned company as they do not respect our legal system or our CPA.