Terrible After sale a

Mohammed installed our system less than 3 months ago now there’s a problem with the system. He refuses to come out and check. Cuts our calls and does not respond. We paid him for new batteries but we are sitting with used batteries which he installed after the initial batteries he put in did not work. He refuses to sort the problem out. He is rude and heartless. He matched a quote I sent him which stated 12 months guarantee. Now refuses to honour this. Even cut the call while my husband was speaking to him. Terrible after sales. Do not use this business as they are hit and run. All Mohammed is interested in is the quick money he makes. What’s the point of paying for the system and 3 months down the line you sitting in darkness during load shedding cos some greedy business man installed poor quality goods that don’t work. I was going to use another company and he convinced me to use him. I should have realised this when he left his guys at my house and disappeared. I had to give his guys money to take a taxi. No explanation as to how the system works as he never came back. You are more than welcome to contact me for a further explanation. Please use reputable companies to do your solar installations as this company is definitely NOT genuine.