Solar UPS Electric very poor service.

I ordered a solar panel on the 16th of August and paid Eft immediately. Inquired about delivery on the 21st of August, 2 days later they finally answered and said it would be delivered on the 26th of August. Well package never arrived. I have sent numerous emails that just dont get answered, web site has been down for maintenance since begining September. Nobody in this company has the decency to get in contact with me and let me know whats going on. Today is now the 15th of September and i still have no clue what is going on. I will definately never use this company again and advise you to do the same, from all the complaints i have read about them.