The absolute worst

The absolute worst. My mom bought her inverter and batteries from SolarMan. The initial service seemed great - eager to help and real smooth talkers in terms of sales (think second hand car salesmen). But, soon after, we started experiencing a myriad of problems, from the system not being properly earthed, to the battery being to small to meet the specs and constantly running down, to having to buy an extra battery (something not initially budgeted for), to the first battery just completely giving up (not even a year old).

As friendly and helpful as SolarMan appears to be during sales, the complete opposite is true for their after sales approach. When they were not being evasive, then they were condescending or trying to pull a fast one on who they perceived to be a "little old lady who wouldn't know better".

Unfortunately my mom did not think about checking SolarMan's ratings on HelloPeter (none of us did), and instead went on the word of friends and acquaintances who had done 'some' research on the topic, but clearly did not have to deal with solarman in an after market capacity. HUGE MISTAKE!!