1 reviews | Active since Member
Iv always held Sollys Motor Spares high in workmanship, but today I was left heart broke and seriously disappointed with the amount of carelessness of its employees and the worthless terrible way they treated the situationthat they put me in, today I took my bmw to replace my two rear tires, after my mags where put back on the car I noticed the one mag had seriously been damaged and chipped, this is clearly an indication of how carelessly the mags had been handled, I went on to complain to the front, a rude lady by the name of rose, raised her voice at me and went on saying that my mag was in anyway damaged even after she admitted they chipped my mag as pices of the mag was still coming off in my hands, and went on explaining how they won't fix the chip, after a long argument Rose sent my mag to get fixed only to return an hour later with the worst body putty job on my mag I'd ever seen, she insisted the mag stay by them through the whole day, I explained that I cannot leave the mag by them as the car dose not have a spare because it is A RUN FLAT CAR MEANING I DON'T HAVE A SPARE TIRE TO USE she said that's not her problem and that's the best they can do.. This has left me disgusted and guttered, the putty they put IN IS THE MOST BOTCH JOB ID EVER SEEN. all the while I had to sit listening to how they where conspiring in the back of the store on how and what they going to do and say to get them out this mess, I still have a damaged bmw mag and sollys has got away with ruining my mag, even tho rose admitted it was theair error! The third image is the way they fixed this massive chip, the rest is dirt not scratches, anyone can defend them it's fine, until this same carelessness happens to the next.