Sonic Wireless BAD ISP

Another outage, this time the entire Northern Suburbs are affected!!!! I'm tired of these people and the service, every time "something" goes wrong it is an upstream provider, or Eskom, or another provider or better still, theft but never their own systems that go down. Ping times are the worst, packet drops every 5-10 packets.There is no stand-by, after hours if something goes wrong it takes hours to restore the service. I have had enough as a premium paying customer I have had it now.

You only have excuses, no "proactive" approach to your technical issues but a reactive, "we will react only after a client complains" seems to be your motto and then it still takes hours, perhaps your staff is not adequately qualified to deal with the problem.

Get your act in order!!!!