SS
Sonja Smith Elite Funeral Group
Claimed Business
SS
Sonja Smith Elite Funeral Group
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Sonja Smith Elite Funeral Group
Sonja Smith Elite Funeral Group has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Sonja Smith Elite Funeral Group across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePH
Peta H
1 reviews | Active since Jan 2020
7 Feb 2026, 08:46
Exceptional Service and empathy
I cannot put into words just how incredible the customer service, due care and love is shown by all who I have interacted with at Sonja Smith Elite Funeral Homes. I am in the service industry for business and train customer service. Sonja Smith Elite Funeral Homes - your customer service is exceptional. I called with a query and within two minutes I had a returned call and a solution. When planning my father's celebration of life service, all your staff have gone over and beyond in assisting the whole family making the event something special and most importantly cutting out any unnecessary frustration. Thank you and blessings to your business.
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Peta H
1 reviews | Active since Jan 2020
7 Feb 2026, 08:46
Exceptional Service and empathy
I cannot put into words just how incredible the customer service, due care and love is shown by all who I have interacted with at Sonja Smith Elite Funeral Homes. I am in the service industry for business and train customer service. Sonja Smith Elite Funeral Homes - your customer service is exceptional. I called with a query and within two minutes I had a returned call and a solution. When planning my father's celebration of life service, all your staff have gone over and beyond in assisting the whole family making the event something special and most importantly cutting out any unnecessary frustration. Thank you and blessings to your business.
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CORRIE V
1 reviews | Active since Jan 2020
10 Apr 2025, 09:36
GREAT SERVICE RECEIVED FROM SONYA SMIT
We received good service from them when my father-in-law passed away in June 2024. They treated him and our family with respect and dignity. They fetched him from the hospital. They even asked us if it is ok if they came out with him and walked passed us. The staff allowed my mother-in-law and sisters - in -law to sit with him the day before the service. I will recomend them with a smile
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CORRIE V
1 reviews | Active since Jan 2020
10 Apr 2025, 09:36
GREAT SERVICE RECEIVED FROM SONYA SMIT
We received good service from them when my father-in-law passed away in June 2024. They treated him and our family with respect and dignity. They fetched him from the hospital. They even asked us if it is ok if they came out with him and walked passed us. The staff allowed my mother-in-law and sisters - in -law to sit with him the day before the service. I will recomend them with a smile
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Martinette B
1 reviews | Active since Jan 2020
29 Dec 2024, 15:25
Cherished memories
What amazing ladies we got to meet in Midstream and Centurion Mariandra and Stacey such beautiful souls. They treated our loved one with utmost respect and provided a very professional service. Sonja Smit Elite Funeral Services made our sad experience one we will cherish always. Thank you for taking care of Mom and of us.
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Martinette B
1 reviews | Active since Jan 2020
29 Dec 2024, 15:25
Cherished memories
What amazing ladies we got to meet in Midstream and Centurion Mariandra and Stacey such beautiful souls. They treated our loved one with utmost respect and provided a very professional service. Sonja Smit Elite Funeral Services made our sad experience one we will cherish always. Thank you for taking care of Mom and of us.
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Anna-Marie Louis
1 reviews | Active since Jan 2020
28 Oct 2024, 17:13
*****
Unprofessional and doesn’t follow the proper procedures to conduct a funeral. They buried a 2 year old child without the presence of the mother and now the body needs to be exhumuned
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Anna-Marie Louis
1 reviews | Active since Jan 2020
28 Oct 2024, 17:13
*****
Unprofessional and doesn’t follow the proper procedures to conduct a funeral. They buried a 2 year old child without the presence of the mother and now the body needs to be exhumuned
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Karen S
1 reviews | Active since Jan 2020
8 May 2024, 10:07
Excellent Service from Sonja Smith Elite Funeral Group
I just want to express my sincerest gratitude towards the staff at Sonja Smith Elite Funeral Group (Meyerspark branch). When my father-in-law passed away 2 weeks ago, they were friendly and helpful from the start. They knew exactly what needed to be done and when, and gave us the assurance that what we wanted for him would be possible. They are truly a warm and understanding office and they made us feel as if nothing we asked was out of the ordinary and did everything they could to make his funeral memorable and stress free. This is the kind of service everyone should receive during such an emotional and stressful time - they make everything easy and affordable. Thank you so much Kelvin & Michael Otto!
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Karen S
1 reviews | Active since Jan 2020
8 May 2024, 10:07
Excellent Service from Sonja Smith Elite Funeral Group
I just want to express my sincerest gratitude towards the staff at Sonja Smith Elite Funeral Group (Meyerspark branch). When my father-in-law passed away 2 weeks ago, they were friendly and helpful from the start. They knew exactly what needed to be done and when, and gave us the assurance that what we wanted for him would be possible. They are truly a warm and understanding office and they made us feel as if nothing we asked was out of the ordinary and did everything they could to make his funeral memorable and stress free. This is the kind of service everyone should receive during such an emotional and stressful time - they make everything easy and affordable. Thank you so much Kelvin & Michael Otto!
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Caryl-ann Holtzhausen
1 reviews | Active since Jan 2020
22 Jun 2023, 06:05
Sonja Smith Elite - Awesome
What an effortless process in a very dark time. Thank you very much to your team who helped me through every step of the way. Didn't have to think of anything. 5 stars to you all.
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Caryl-ann Holtzhausen
1 reviews | Active since Jan 2020
22 Jun 2023, 06:05
Sonja Smith Elite - Awesome
What an effortless process in a very dark time. Thank you very much to your team who helped me through every step of the way. Didn't have to think of anything. 5 stars to you all.
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