Adelaide Rehlamvhu

This morning my cousin got poor customer service from this store and it's delivery driver Adelaide Rehlamvhu. It angers me even more that this Adelaide even sent my cousin voice notes threatening and belittling her. How do you people vet outsourced businesses. Especially when a threat is made. For her being told that "I know where you live and you will pay my money". This Adelaide Rehlamvhu is disrespectful, full of it (you know what it is), no customer service, no patience, stinking attitude. And my cousin uses these 60/60 people on a regular basis. Is she supposed to change shops now?