ST
Soul Thai Spa
Unclaimed Business
ST
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Mann M
1 reviews | Active since Jan 2020
13 Aug 2025, 03:40
Soul thai Clubview
I’d give more Stars if I could. Adine, at Soul thai Clubview .. you have such a Stunning Personality. Your Warm, welcoming & friendly nature is so Beautiful. I appreciate your Birthday Treat for me. That was so Thoughtful. Lerato & Lee tx for your Professional & friendly service during my Treatments. Hope to see you soon.
Helpful (0)
|Replies (0)MM
Mann M
1 reviews | Active since Jan 2020
13 Aug 2025, 03:40
Soul thai Clubview
I’d give more Stars if I could. Adine, at Soul thai Clubview .. you have such a Stunning Personality. Your Warm, welcoming & friendly nature is so Beautiful. I appreciate your Birthday Treat for me. That was so Thoughtful. Lerato & Lee tx for your Professional & friendly service during my Treatments. Hope to see you soon.
0
Replies (0)SE
Sophia E
1 reviews | Active since Jan 2020
23 Oct 2024, 08:51
Amazing massage
Booked a massage as a treat for my husband and I for Saturday 19 Oct as we celebrated our 20 year anniversary. It was simply amazing. We left there feeling so relaxed. Been there a few times before but this was by far the best we have experienced. Thank you for the perfect end to our day.
Helpful (0)
|Replies (0)SE
Sophia E
1 reviews | Active since Jan 2020
23 Oct 2024, 08:51
Amazing massage
Booked a massage as a treat for my husband and I for Saturday 19 Oct as we celebrated our 20 year anniversary. It was simply amazing. We left there feeling so relaxed. Been there a few times before but this was by far the best we have experienced. Thank you for the perfect end to our day.
0
Replies (0)TN
Tom-Junior Nkuna
1 reviews | Active since Jan 2020
1 Nov 2022, 21:44
They got fancy oils but no Sunlight to wash the sheets.
Sent my girlfriend here and she came back dirty. Feces floating in the toilet bowl. Shower curtain was stained with brown stuff. Walking bare feet will have your feet black. Carpets have never been washed. Towels smelt used or not fully clean. Toilet paper had dust and dead flies in between. I wouldnt step here again but maybe ask the masseuse to come to your home because she was really good. In final - my girl wasn't happy but Felicity the masseuse made it almost bearable.
Helpful (0)
|Replies (0)TN
Tom-Junior Nkuna
1 reviews | Active since Jan 2020
1 Nov 2022, 21:44
They got fancy oils but no Sunlight to wash the sheets.
Sent my girlfriend here and she came back dirty. Feces floating in the toilet bowl. Shower curtain was stained with brown stuff. Walking bare feet will have your feet black. Carpets have never been washed. Towels smelt used or not fully clean. Toilet paper had dust and dead flies in between. I wouldnt step here again but maybe ask the masseuse to come to your home because she was really good. In final - my girl wasn't happy but Felicity the masseuse made it almost bearable.
0
Replies (0)SR
Signoria R
1 reviews | Active since Jan 2020
25 Sept 2022, 06:25
Soul Thai Centurion scamming customers
I phoned in to the Spa and booked a massage for 60 minutes for myself and my partner, for 11:30 to 12:30 Saturday the 24th but the massage was finished by 12:10. When I complained at reception I was told that the receptionist had put the wrong time for me in the book. She booked me for 11:15 but they still made me pay for a full 60 minutes even though the mistake with the booking was on their side. The ladies at reception were very unprofessional in handling this situation, I was told that they had other customers to attend to already hence my our massages were shortened to 45 minutes. I was promised a call by end of the day yesterday but the manager never called.
Helpful (0)
|Replies (0)SR
Signoria R
1 reviews | Active since Jan 2020
25 Sept 2022, 06:25
Soul Thai Centurion scamming customers
I phoned in to the Spa and booked a massage for 60 minutes for myself and my partner, for 11:30 to 12:30 Saturday the 24th but the massage was finished by 12:10. When I complained at reception I was told that the receptionist had put the wrong time for me in the book. She booked me for 11:15 but they still made me pay for a full 60 minutes even though the mistake with the booking was on their side. The ladies at reception were very unprofessional in handling this situation, I was told that they had other customers to attend to already hence my our massages were shortened to 45 minutes. I was promised a call by end of the day yesterday but the manager never called.
0
Replies (0)FB
Francois B
1 reviews | Active since Jan 2020
24 Nov 2021, 07:29
One big scam
I have purchased an electronic voucher online on their company's website for R850. Unfortunately the voucher file was corrupted and I could not open it at all in order for me to print it. I have sent it to other people as well but without success. I contacted the company who ensured me that they will send me a working voucher by the end of the day. By close of business I have not received anything. I contacted them the next day and told them that if they cannot deliver me with a voucher the same day (as it was a birthday gift the next morning) I will ask for a refund. They promised me with heart and soul I will get my voucher. Despite emails and follow up calls I did not get anything and the reception lady whom I have had contact with apparently left the office already. I asked for a refund and after two weeks have not heard anything. I eventually had to go to another company for a similar voucher. This company puts their customers last. I mean, how hard can it be to regenerate my voucher?
Helpful (0)
|Replies (0)FB
Francois B
1 reviews | Active since Jan 2020
24 Nov 2021, 07:29
One big scam
I have purchased an electronic voucher online on their company's website for R850. Unfortunately the voucher file was corrupted and I could not open it at all in order for me to print it. I have sent it to other people as well but without success. I contacted the company who ensured me that they will send me a working voucher by the end of the day. By close of business I have not received anything. I contacted them the next day and told them that if they cannot deliver me with a voucher the same day (as it was a birthday gift the next morning) I will ask for a refund. They promised me with heart and soul I will get my voucher. Despite emails and follow up calls I did not get anything and the reception lady whom I have had contact with apparently left the office already. I asked for a refund and after two weeks have not heard anything. I eventually had to go to another company for a similar voucher. This company puts their customers last. I mean, how hard can it be to regenerate my voucher?
0
Replies (0)JM
Janine M
1 reviews | Active since Jan 2020
23 Mar 2018, 06:59
Terrible service and a waste of money.
Terrible service. They make use of South African ladies and they cannot do Thai massages at all. One of the young ladies even injured my mother. When making the appointment they make it sound so glamorous but then they don’t even massage for the amount of hours you pay for. After my complaint they promised to get back to me but never did. Absolutely rediculous and a rip off.
Helpful (0)
|Replies (0)JM
Janine M
1 reviews | Active since Jan 2020
23 Mar 2018, 06:59
Terrible service and a waste of money.
Terrible service. They make use of South African ladies and they cannot do Thai massages at all. One of the young ladies even injured my mother. When making the appointment they make it sound so glamorous but then they don’t even massage for the amount of hours you pay for. After my complaint they promised to get back to me but never did. Absolutely rediculous and a rip off.
0
Replies (0)