Never trust South Indian Bank and their associate SBILife

SBILife policy 2Y422635004

I reside in East London, South Africa. I am a government employee entitled to pension, insurance etc from my employer. As such, I don't need any insurance in India.

However, when a guy by name Ashish 0091 808 959 2424 phoned me repeatedly requesting to subscribe a policy, I consented, unaware that there will be endless calls asking for endless number of documents. Though sales calls are annoying to anyone (that includes me as-well) I sent him all the documents he requested just because I value my word. In the same manner there is nothing wrong in expecting the same level of integrity from a person representing a well known bank.

Sadly, that didn't happen. Remember I consented because of repeated pleas from Ashish telling me of having to meet targets. At the end, I realized it was lies after lies that he was bombarding me with.

After paying an installment of Rs250 000 I was told to fill in an online application. After patiently trying to fill in this flippant online form for about 10 times and not succeeding it's natural for anyone's patience to wear out and so did mine.

I told Ashish that I don't want to proceed as it's not my fault that the form isn't submitting inspite of my best effort. I told him I have other things to do than to sit with this for ever.

That didn't deter him from pleading again and again and telling me his sad stories. Seeing that I wasn't relenting he came up with a new story. He told me he has changed my policy to a new plan where I pay once off. He said I won' thave to pay any more installments on this new plan than the R250 000 that I have already paid and pleaded that I just try again to fill in the form for his sake. (At first what he told was about a plan where I pay R250 000 for five years)

I consented to try again filling the form upon his promise that he give to me in writing what he promised. To this he agreed. He also said the policy document that he is sending me will also be amended to state what he promised.

He never sent me anything in writing stating what he promised. When I received the policy document the terms and conditions mentioned is not like what he promised.

I sent him a message asking him to give me in writing what he promised. Even though he saw the message he never rep****!

And what now, I have received a notice to pay again! Ashish has disappeared with his commission but all this bears a cost on me.

After emailing SBI and South Indian Bank no action has been taken. Noone even phoned me.

I filled in the form trying again and again only trusting his words and then the same person you tried to help bites your fingers!

Since then whatever deposits I had with SIB was taken out