POOR Service!,

If i could give no star rating I would. I have app**** and paid for my level 2 certificate over a year ago and still no luck in receiving it. when you call the number on the website you get no response. When eventually you do get through. The phone is answered as if you calling a friend "HELLO". Then when you enquire about how long it will take they say you just have to wait. WHAT SERVICE IS THIS at a learning institute ????? wow I wonder what students are being taught!! POOR service totally. please think twice before choosing to study here!