South West Gauteng College Roodepoort – Unfair Registration Denial & Poor Service

Item: South West Gauteng College
Rating: 1
Author: sechaba M

I am extremely disappointed with the unprofessional and negligent treatment my sister received from South West Gauteng College Roodepoort. After applying and being accepted, she received an SMS instructing her to register, which she did successfully. she even secured NSFAS funding, yet after waiting since December, she was suddenly told that she never registered.

When she visited the campus with proof of my registration, staff refused to assist her. They ignored her concerns and dismissed her without any explanation, telling her to “try again next year.” This is completely unacceptable and shows a lack of care for students who follow the correct procedures.

I demand an immediate response and correction of this error, as she has done everything required on her end. Institutions should be held accountable for such administrative failures, as they negatively impact students' futures.

If you are considering studying here, be cautious, as their administration is highly unreliable and unhelpful. I will escalate this matter to the Gauteng Department of Education (GDE), the Department of Higher Education and Training (DHET), and NSFAS if she does not receive a fair resolution.