REFUSAL OF THE DEPOSIT MONEY

MY SON IS A STUDENT AT WITS AND STAYED AT ONE OF THE SOUTHPOINT PROPERTIES. WE PAID DEPOSIT OF ONE MONTH RENTAL AND 6 MONTHS RENTAL BEGINNING OF THE ACADEMIC YEAR. AFTER 6 MONTHS ON THE OCCASIONS THAT WE DELAY THE PAYMENTS FOR THE REST OF THE YEAR BY A DAY OR SO, MY SON IS BARRED FROM ENTERING THE PREMISES AND IS DENIED ACCESS TO INTERNET. AFTER HIS FINAL EXAMS HE WAS ADVISED TO PUT IN A NOTICE OF WHEN HE WANTS TO VACATE THE ROOM SO THAT THEY COME AND INSPECT THE PLACE AND PROCESS THE REFUND. HE WAS ASKED TO PROVIDE THE BANK DETAILS FOR SENDING THE MONEY. ON THE LAST DAY, WHICH WAS A SATURDAY, 30 NOVEMBER 2024 HE WAS TOLD TO LEAVE AND THE MONEY WAS TO REFLECT ON A MONDAY. ON MONDAY THERE WAS NO MONEY IN THE ACCOUNT AND SUDDENLY THERE WAS A NEW DATE OF THE 15 DECEMBER WHICH TURNED INTO 18 DECEMBER. YESTERDAY I WAS SENT FROM PILLAR TO POST AND THE EMAIL SAYS OUR CASE HAS BEEN RESOLVED, YET WE STILL HAVE NOT RECEIVED THE REFUND. TODAY I AM TOLD ANOTHER NEW STORY AND THAT I AM RUDE FOR DEMANDING MY MONEY. NO MONEY AND JUST THE RUN AROUNDS. SOUTHPOINT MANAGEMENT ARE THE BIGGEST ****MERS TAKING ADVANTAGE OF DESPERATE STUDENTS TRYING TO BUILD A BRIGHT FUTURE FOR THEMSELVES, SHAME ON YOU. YOU ARE PATHETIC AND BIGGEST ****** IN TOWN