Spar Gugulethu Mall
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Spar Gugulethu Mall
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|4 Reviews
Jul '25 - Jun '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZM
Zinzi M
1 reviews | Active since Jan 2020
23 May 2026, 13:46
Spar Gugulethu Discriminate
Spar Gugulethu is the worse service.Ihave been their customer since they started and U leave with disability Wich they are aware of yet they treat me like **** .. they have my note doctor note Wich tells them my situation yet the treat me like so horrible .. the managers change every now and then Wich affects me as I had to not explain my story they be like we know have new email address this is bad.. you are not accommodating people with disabilities at all
Helpful (0)
|Replies (0)ZM
Zinzi M
1 reviews | Active since Jan 2020
23 May 2026, 13:46
Spar Gugulethu Discriminate
Spar Gugulethu is the worse service.Ihave been their customer since they started and U leave with disability Wich they are aware of yet they treat me like **** .. they have my note doctor note Wich tells them my situation yet the treat me like so horrible .. the managers change every now and then Wich affects me as I had to not explain my story they be like we know have new email address this is bad.. you are not accommodating people with disabilities at all
0
Replies (0)XH
Xolelwa H
1 reviews | Active since Jan 2020
23 May 2026, 07:16
Spar Gugulethu Mall disgusting service
I am at Spar right now it's a Saturday weekends are busy there's only 4 cashiers at the store they telling us cashier will only come in at 10:00 am they know this shop is very busy and full everyday how frustrating it is to stand on a long Q I wokeup early and I got here at 8:00 thinking i amavoiding the Q their service it's disgusting
Helpful (0)
|Replies (0)XH
Xolelwa H
1 reviews | Active since Jan 2020
23 May 2026, 07:16
Spar Gugulethu Mall disgusting service
I am at Spar right now it's a Saturday weekends are busy there's only 4 cashiers at the store they telling us cashier will only come in at 10:00 am they know this shop is very busy and full everyday how frustrating it is to stand on a long Q I wokeup early and I got here at 8:00 thinking i amavoiding the Q their service it's disgusting
0
Replies (0)KS
Khanyisa S
1 reviews | Active since Jan 2020
5 Mar 2026, 13:51
Injuries sustain at Spar Gugulethu Mall
I hope you are well. I am writing to formally report an injury I sustained at a SPAR store on 8 February and to request your guidance regarding the appropriate next steps. The injury occurred due to the cashier’s negligence. A bottle that I had purchased—specifically a bottle of Straiten’s Gin—was placed precariously at the edge of the checkout counter. The bottle subsequently fell and struck my foot, resulting in a serious injury. At the time of the incident, I was also purchasing Savannah, ice, and lemonade; however, it was the bottle of gin that fell from the till and caused the injury. Although a staff member briefly administered first aid as I was leaving the mall, I believe the store failed in its duty of care. No ambulance was called, no transport was arranged to ensure that I arrived home safely, and there was no immediate follow-up regarding my condition. I had to walk out of the mall and find a taxi on my own despite the injury. I was later informed that SPAR does not handle such matters directly and that my case had been referred to a third-party company for investigation. This third party advised that they would need to review the surveillance footage and assess the incident report. I provided a full written statement detailing exactly what had occurred. Following the incident, I requested that SPAR arrange for me to see a private GP so that my injuries could be properly assessed. At the time, my wound had closed but I was concerned that there might still be cloth or debris trapped inside the wound. Despite my request, no medical assistance or referral was provided. Instead, four weeks later—after I had already been managing and treating the wound myself—they advised that they could now provide funds for me to visit a private doctor so that the visit could be included in their report. I find this difficult to understand, as by this stage my wounds have already healed and I have been caring for them at my own expense. This included purchasing wound cleaning products, disinfectants, and other necessary medical supplies myself in order to treat the injury. Throughout this process, I have been the one continuously following up for updates while receiving very little urgency or support from SPAR regarding my wellbeing. I do have photographs documenting the injuries sustained and can provide them should they be required. Given the circumstances, I would greatly appreciate your advice on how best to proceed and what options may be available to me. Please also let me know if any additional documentation or information is required from my side. Thank you very much for your time and assistance. Kind regards, Khanyisa Simelela 063 992 3550
Helpful (0)
|Replies (0)KS
Khanyisa S
1 reviews | Active since Jan 2020
5 Mar 2026, 13:51
Injuries sustain at Spar Gugulethu Mall
I hope you are well. I am writing to formally report an injury I sustained at a SPAR store on 8 February and to request your guidance regarding the appropriate next steps. The injury occurred due to the cashier’s negligence. A bottle that I had purchased—specifically a bottle of Straiten’s Gin—was placed precariously at the edge of the checkout counter. The bottle subsequently fell and struck my foot, resulting in a serious injury. At the time of the incident, I was also purchasing Savannah, ice, and lemonade; however, it was the bottle of gin that fell from the till and caused the injury. Although a staff member briefly administered first aid as I was leaving the mall, I believe the store failed in its duty of care. No ambulance was called, no transport was arranged to ensure that I arrived home safely, and there was no immediate follow-up regarding my condition. I had to walk out of the mall and find a taxi on my own despite the injury. I was later informed that SPAR does not handle such matters directly and that my case had been referred to a third-party company for investigation. This third party advised that they would need to review the surveillance footage and assess the incident report. I provided a full written statement detailing exactly what had occurred. Following the incident, I requested that SPAR arrange for me to see a private GP so that my injuries could be properly assessed. At the time, my wound had closed but I was concerned that there might still be cloth or debris trapped inside the wound. Despite my request, no medical assistance or referral was provided. Instead, four weeks later—after I had already been managing and treating the wound myself—they advised that they could now provide funds for me to visit a private doctor so that the visit could be included in their report. I find this difficult to understand, as by this stage my wounds have already healed and I have been caring for them at my own expense. This included purchasing wound cleaning products, disinfectants, and other necessary medical supplies myself in order to treat the injury. Throughout this process, I have been the one continuously following up for updates while receiving very little urgency or support from SPAR regarding my wellbeing. I do have photographs documenting the injuries sustained and can provide them should they be required. Given the circumstances, I would greatly appreciate your advice on how best to proceed and what options may be available to me. Please also let me know if any additional documentation or information is required from my side. Thank you very much for your time and assistance. Kind regards, Khanyisa Simelela 063 992 3550
0
Replies (0)