Poor service provided and bribery

Dear Spar Jubilee Mall management team, i am writing this letter with sad heart based on the treatment that spar jubilee mall bakery team is giving the customers. There are group of guys who come with trolleys and they just skip the line and get fresh breads so that they can resell, but us we are told that there are no fresh bread and we are even given attitude when asking questions because we are not giving any bribe.

We are also paying customers but we are not treated as such, please look in to the matter and let us be treated the same.