Active since Jul 2021
Dear Spar Jubilee Mall management team, i am writing this letter with sad heart based on the treatment that spar jubilee mall bakery team is giving the customers. There are group of guys who come with trolleys and they just skip the line and get fresh breads so that they can resell, but us we are told that there are no fresh bread and we are even given attitude when asking questions because we are not giving any bribe. We are also paying customers but we are not treated as such, please look in to the matter and let us be treated the same.
We are taken for granted by jubilee mall, just because we are blacks. If white people were coming to this mall more often i am sure they wouldn't be paying those R2 that we are paying to use toilets, i mean we are shopping and we are bringing money. More people have been complaining about this and yet nothing has been done, the worse part is that even those toilets are so dirty and they dont have tissues inside. You have to pay so that they can give you tissue, we can turn a blind eye on this but we are taken for granted.
I apoke to a by the name of Bonolo Masemola, she was so professional and was able to assist me with my query. Thank you Miway for keeping those kind of employees .
This people do not know what professionalism is, i rented a car for 5 days in Maseru Lesotho and paid R3105. They refunded after 2 days, but on later stage they deducted another R3105 from my account of which i didnt know what was it for. I tried calling them several times but i didnt get any help, i spoke to their survey department and they promised to help me but they did not. I did send several emails to their head office in Joburg but even today i never got my money back.