SD
Spares Direct
Claimed Business
SD
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Soon van der Walt
1 reviews | Active since Jan 2020
13 Dec 2021, 14:21
Spares Direct Terrible Service
Ordered a complete set of inner & outer angel eye headlights from Spares Direct. On receiving the parcel I noticed that there was a slight difference in the glass but decided that I could live with that. Took the headlight to the panel beater that was repairing the vehicle at the time. They fitted the headlights about 2 weeks after I delivered them only to find that the outer is a warm white and the inner is a cool white. Spares direct says it is past their 7 day return policy and because the lights were fitted they can not exchange the lights. How can one tell that the lights are not the same without fitting and connecting. This is not a customer error! The person dispatching the order should check that the correct stock is dispatched. Terrible service!!! Will never recommend nor order from Spares Direct again.
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Soon van der Walt
1 reviews | Active since Jan 2020
13 Dec 2021, 14:21
Spares Direct Terrible Service
Ordered a complete set of inner & outer angel eye headlights from Spares Direct. On receiving the parcel I noticed that there was a slight difference in the glass but decided that I could live with that. Took the headlight to the panel beater that was repairing the vehicle at the time. They fitted the headlights about 2 weeks after I delivered them only to find that the outer is a warm white and the inner is a cool white. Spares direct says it is past their 7 day return policy and because the lights were fitted they can not exchange the lights. How can one tell that the lights are not the same without fitting and connecting. This is not a customer error! The person dispatching the order should check that the correct stock is dispatched. Terrible service!!! Will never recommend nor order from Spares Direct again.
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