SPARK Schools
1.3|627 reviews
Responds in 60 hours 15 min
FM
Fortunate M
1 reviews | Active since Member
28 Feb 2026, 10:49
Spark school worst service ever
I made an application for grade 1 2026 last year and I made a application fee and one month school fees of R4220 on the 19 of March 2025 now I am receiving emails every two weeks telling me that I owe this amount. I have sent multiple emails with POP to Lerato Masilo and till this date she still has not updated the account and worse of it all they are charging me interest. This this just a month of my child being at this school and I am already experiencing problems. Spark finance department staff have no respect for parents. What I hate most is that this Lerato lady has ignored all my messages and when I call and ask for management, I am always told that they are unavailable. I wish I had taken my daughter to another school honestly spark schools have no respect for parents
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Replies (53)SPARK Schools's replyOfficial
02 Mar 2026, 07:40Hello Fortunate,
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
Kind Regards
The SPARK Schools Team
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
Kind Regards
The SPARK Schools Team
Best regards,
SPARK Schools's reply02 Mar 2026, 07:40
Official
Hello Fortunate,
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
Kind Regards
The SPARK Schools Team
We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
Kind Regards
The SPARK Schools Team
Best regards,