Spark Weltevreden Park

I am extremely disappointed with the way the principal at SPARK Weltevreden Park handled a simple but important concern regarding my niece’s lost school jersey.

The jersey went missing on a Tuesday. My sister contacted the school and even went there in person the same week to try to locate it. Instead of receiving assistance, she was told to simply check the lost-and-found and take any jersey that might fit. This approach raises serious concerns because it suggests that another child could easily take someone else’s uniform and be told to “find any jersey that suits,” which is unacceptable.

When I escalated the matter to the principal, I expected leadership and problem-solving. A simple step such as sending a message to parents to check whether anyone might have taken the wrong jersey could have helped resolve the issue quickly. Instead, the response I received focused only on policy and ignored the actual concern being raised.

What was particularly disappointing was the tone of the response and the decision to copy additional people into the email without first addressing the concern properly. It came across as dismissive rather than supportive.

A school’s leadership sets the tone for how parents and learners are treated. As things stand, this experience has left me worried about my niece’s future under the current leadership.

I hope the school reflects on how concerns from parents are handled and prioritizes respectful communication and practical solutions.