Speck Pumps
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Speck Pumps
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTS
Tino S
1 reviews | Active since Sept 2014
8 Dec 2025, 08:34
Speck Pumps Refuse to Adhere to Warranty.
I bought a Speck Pumps Rechargeable Spa and Liner-Pool Vac from Takealot in August. Lasted 3 Months. I used it to clean a small 1x1m pond. It started switching on by itself while packed away and died shortly after, under warranty. Speck pumps refused to repair or replace the unit and blamed me for water damage, claiming I submerged the unit - Which I did not do, I cant even fit the unit in my pond diagonally, I would would have to run a bath and submerge it there or go to the neighbors and use their pool :D Anyway don't buy one of these, it is not a robust device and will break.
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Tino S
1 reviews | Active since Sept 2014
8 Dec 2025, 08:34
Speck Pumps Refuse to Adhere to Warranty.
I bought a Speck Pumps Rechargeable Spa and Liner-Pool Vac from Takealot in August. Lasted 3 Months. I used it to clean a small 1x1m pond. It started switching on by itself while packed away and died shortly after, under warranty. Speck pumps refused to repair or replace the unit and blamed me for water damage, claiming I submerged the unit - Which I did not do, I cant even fit the unit in my pond diagonally, I would would have to run a bath and submerge it there or go to the neighbors and use their pool :D Anyway don't buy one of these, it is not a robust device and will break.
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Theresa N
1 reviews | Active since Sept 2025
19 Sept 2025, 16:37
Formal Complaint – Faulty Speck Pool Pump & Lack of Service
I am writing to formally express my deep dissatisfaction with both the product and service I have received. In March 2025, I purchased a Speck Pool Pump from Pool Team Sunward Park. Within just six months, the pump completely failed. The Pool Team collected the pump and sent it to the supplier, Speck, but since then, the entire experience has been nothing short of unacceptable. For over a week, I have been promised feedback yet no one has contacted me. I have had to call daily, only to receive excuses or empty promises of a call-back that never happens. Meanwhile, my pool has been left in a green, unusable state because of this delay. The lack of accountability and customer care shown by both Pool Team Sunward Park and Speck Pumps has been extremely frustrating. What should have been handled swiftly under warranty has instead left me without a working pump, no feedback, and no resolution. At this stage, I cannot recommend either company to anyone seeking reliable pool products or after-sales support. I expect urgent action to resolve this matter — whether it be a replacement pump, repair, or a refund — and clear communication from your side without further delay.
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Theresa N
1 reviews | Active since Sept 2025
19 Sept 2025, 16:37
Formal Complaint – Faulty Speck Pool Pump & Lack of Service
I am writing to formally express my deep dissatisfaction with both the product and service I have received. In March 2025, I purchased a Speck Pool Pump from Pool Team Sunward Park. Within just six months, the pump completely failed. The Pool Team collected the pump and sent it to the supplier, Speck, but since then, the entire experience has been nothing short of unacceptable. For over a week, I have been promised feedback yet no one has contacted me. I have had to call daily, only to receive excuses or empty promises of a call-back that never happens. Meanwhile, my pool has been left in a green, unusable state because of this delay. The lack of accountability and customer care shown by both Pool Team Sunward Park and Speck Pumps has been extremely frustrating. What should have been handled swiftly under warranty has instead left me without a working pump, no feedback, and no resolution. At this stage, I cannot recommend either company to anyone seeking reliable pool products or after-sales support. I expect urgent action to resolve this matter — whether it be a replacement pump, repair, or a refund — and clear communication from your side without further delay.
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