Misleading Advertisement

On 28 Sept 2015 my mother had an appointment with this optometrists in the Lifestyle Building, Lyttelton. An advert was placed in the news paper specifying a price of R1199.00 for Multifocal glasses. My mother specifically asked the receptionist if there would be price change if she takes her own set of frames and she said no, the price will stay the same. When we got there, Regina took my mother to choose a frame. Then she showed my mother a couple of frames that she could choose from, but she could not choose a frameless frame because that will cost extra. Okay no problem. The Optometrist, asked if she could call my mother on her name. I got a bit irritated because the optometrist is obviously younger than me. Next minute the optometrist said that the special is only for lenses up to a strength of 4.5 and my mother's prescription is higher, therefore the price will increase with R400.00. I said to the optometrist that it would have been nice if the advert specified that. With a bad attitude she said it was printed \terms and conditions"and I can phone the owner if I want to complain. She rushed through the eye test and told us to pay a deposit of R850.00. Get your ads right!"""