

Speed Connection
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
Speed connection or 360 Group SA is a ****. They rotate one number to multiple people. They are selling one number to in different time, they will change the password to your VOIP number and you wont be able to receive calls. The calls will be director to a new client. Avoid this company.
1 reviews | Active since May 2026
Speed connection or 360 Group SA is a ****. They rotate one number to multiple people. They are selling one number to in different time, they will change the password to your VOIP number and you wont be able to receive calls. The calls will be director to a new client. Avoid this company.
1 reviews | Active since Jan 2026
Good day I ordered and paid for delivery 3 landline phones from Speed Connection or 360 Group SA Pty Ltd it's being 4 months waiting for the phones when you call the company numbers does go through and the WhatsApp number I think this company is a ***** account.
1 reviews | Active since Jan 2026
Good day I ordered and paid for delivery 3 landline phones from Speed Connection or 360 Group SA Pty Ltd it's being 4 months waiting for the phones when you call the company numbers does go through and the WhatsApp number I think this company is a ***** account.
1 reviews | Active since Jan 2026
I have to admit, I am an annoying customer and at more times than I would like to admit. To the team there at Speed Connection and to Sfiso who I just got off the phone with. Thank you, thank you guys for always being patient with me. I am more technical than most but not close to your level "yet" Hence why I keep breaking things and you guys keep helping me fix them. I truly dont know what I'd do or where I would be without your support over the many years. Thank you so much, my PBX and phones are running as they should, I'm over the moon:)
1 reviews | Active since Jan 2026
I have to admit, I am an annoying customer and at more times than I would like to admit. To the team there at Speed Connection and to Sfiso who I just got off the phone with. Thank you, thank you guys for always being patient with me. I am more technical than most but not close to your level "yet" Hence why I keep breaking things and you guys keep helping me fix them. I truly dont know what I'd do or where I would be without your support over the many years. Thank you so much, my PBX and phones are running as they should, I'm over the moon:)
1 reviews | Active since May 2014
I’ve been waiting for proper assistance since Tuesday, and the level of service has been honestly disappointing. I updated all my business contacts across social media and my website to the new landline, yet it feels like no one on their side takes this seriously. The last message I got was on Monday, telling me to sign out. After that, nothing. I was told to add the PBX, which I did and paid for, and still no update or explanation. This has turned into the most frustrating service experience I’ve ever had. My previous virtual landline provider never put me through this kind of stress. What makes it worse is that there doesn’t seem to be any proper customer care department. It honestly feels like the one person I’m dealing with is the only one working there. The business has potential, but the owner clearly doesn’t seem to care enough to build a proper support team. They really need to hire people who can handle customers professionally. All I want is clarity on what’s happening and when my line will finally work with the welcome greeting. At this point, if they can’t sort it out, I’d rather get a refund and move back to my old provider. The whole situation is ridiculous and shows a serious lack of customer care.
1 reviews | Active since May 2014
I’ve been waiting for proper assistance since Tuesday, and the level of service has been honestly disappointing. I updated all my business contacts across social media and my website to the new landline, yet it feels like no one on their side takes this seriously. The last message I got was on Monday, telling me to sign out. After that, nothing. I was told to add the PBX, which I did and paid for, and still no update or explanation. This has turned into the most frustrating service experience I’ve ever had. My previous virtual landline provider never put me through this kind of stress. What makes it worse is that there doesn’t seem to be any proper customer care department. It honestly feels like the one person I’m dealing with is the only one working there. The business has potential, but the owner clearly doesn’t seem to care enough to build a proper support team. They really need to hire people who can handle customers professionally. All I want is clarity on what’s happening and when my line will finally work with the welcome greeting. At this point, if they can’t sort it out, I’d rather get a refund and move back to my old provider. The whole situation is ridiculous and shows a serious lack of customer care.
Hellopeter has tracked Speed Connection across 8 reviews. Speed Connection hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Speed Connection? Write a review to help others decide.