disgusting service and refusing to refund incomplete work

<p>in 20008 when we moved into our new house Speedheat Underfloor Heating aprouched us and sold us thier systems.They came with big promises saying that they are the best company to deal with and deliver  the best product ..Well we just recenlty found out that they are just the opposite of all of that.When the system was installed not one salesperson came to check if the systems they installed worked it took us some time to find out that they charged us for systems that were never connected in the first place.The workmanship was shoddy and the coverage of the heating systems was small.Now in 2017 we decided to retile , and called them yo come and test thier systems and gues what , they were to busy to come out ...so we decided to go with another company that was willing to give us the service , so when the new company came out they confirmed that Speedheat and had not installed thier systems correctly , we approuched them for a refund , Mark Cole the CEO was very unaccomidating and would never ever use thier serivces.He refused to refund use a cent , we landed up ripping thier terrible systems out and through it away,,,we have a fantastic new system from another comany now...</p>