SS
Speed Services Couriers
Unclaimed Business
Transportation & Logistics|1.5|41 Reviews (last 12 months)|This business does not respond to reviews
SS
Speed Services Couriers
Unclaimed Business
41 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Speed Services Couriers faces overwhelming criticism for severe delivery delays, lost parcels, and virtually non-existent customer support. Customers repeatedly report phone lines that do not work, unanswered WhatsApp messages, and ignored emails, leaving them unable to resolve issues. Many reviewers, primarily receiving Shein, Temu, and AliExpress orders, describe waiting weeks without updates or receiving misleading tracking statuses. A small number of positive reviews praise fast delivery and friendly drivers, but these are vastly outnumbered by complaints about unreliable service and poor communication.
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#23
in Transportation & Logistics
NPS Score
-77
Recommended: Unlikely
Review Distribution
1.5|41 Reviews
May '25 - Apr '26
5(13.2%)
4(0%)
3(0%)
2(0%)
1(86.8%)
5(13.2%)
4(0%)
3(0%)
2(0%)
1(86.8%)
Frequently Asked Questions About Speed Services Couriers
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
Recent reviews (41)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceeM
edgar M
1 reviews | Active since Jan 2020
19 Mar 2026, 06:28
Speedaf ****mers!
These guys deliver on behalf of Aliexpress. Their service is pathetic. No responses to emails or whatsapps. They charged me 62% customs duty for a small electronic component and about to charge duty of the same magnitude for 3 other items! This seems to be a **** with no recourse to Ali express
Helpful (0)
|Replies (0)eM
edgar M
1 reviews | Active since Jan 2020
19 Mar 2026, 06:28
Speedaf ****mers!
These guys deliver on behalf of Aliexpress. Their service is pathetic. No responses to emails or whatsapps. They charged me 62% customs duty for a small electronic component and about to charge duty of the same magnitude for 3 other items! This seems to be a **** with no recourse to Ali express
0
Replies (0)ET
Elva T
1 reviews | Active since Jan 2020
17 Mar 2026, 08:13
POPIA act violated by speed af drivers. They take pictures of our ID with their personal mobile phones
Speed af send drivers that uses their personal cars without identification. Then the driver will want to take a Picture of your ID with their personal phone. When you refuse with your ID picture, they go back with your parcel. There is so much crime in south Africa, why should I give out my ID to a stranger. This is violation of POPIA act. Speed af should create pins that they send to users/clients than for strangers to take pictures of our ID's. What if they commit ***** with our personal details?
Helpful (0)
|Replies (0)ET
Elva T
1 reviews | Active since Jan 2020
17 Mar 2026, 08:13
POPIA act violated by speed af drivers. They take pictures of our ID with their personal mobile phones
Speed af send drivers that uses their personal cars without identification. Then the driver will want to take a Picture of your ID with their personal phone. When you refuse with your ID picture, they go back with your parcel. There is so much crime in south Africa, why should I give out my ID to a stranger. This is violation of POPIA act. Speed af should create pins that they send to users/clients than for strangers to take pictures of our ID's. What if they commit ***** with our personal details?
0
Replies (0)EH
CJ
Christine J
1 reviews | Active since Jan 2020
27 Feb 2026, 05:23
Poor Service
Never use Speef AF their service is poor. First experience is unforgettable and not for a good reason. They never answer calls. Their WhatsApp is non operational. They have working hours from 8 to 5 but clearly they have time issues
Helpful (0)
|Replies (0)CJ
Christine J
1 reviews | Active since Jan 2020
27 Feb 2026, 05:23
Poor Service
Never use Speef AF their service is poor. First experience is unforgettable and not for a good reason. They never answer calls. Their WhatsApp is non operational. They have working hours from 8 to 5 but clearly they have time issues
0
Replies (0)BM
Busisiwe M
1 reviews | Active since Jan 2020
25 Feb 2026, 15:09
Aliexpress delivery
I ordered 2 wigs from Aliexpress, the package was very lightweight but I was charged R642.3 Okay I thought the customs was for both wigs since I ordered them at the same time only to find out that it was for one wig, had to pay another custom of R251.9 How did we get to that?
Helpful (0)
|Replies (0)BM
Busisiwe M
1 reviews | Active since Jan 2020
25 Feb 2026, 15:09
Aliexpress delivery
I ordered 2 wigs from Aliexpress, the package was very lightweight but I was charged R642.3 Okay I thought the customs was for both wigs since I ordered them at the same time only to find out that it was for one wig, had to pay another custom of R251.9 How did we get to that?
0
Replies (0)AN
Ayathandwa N
1 reviews | Active since Jan 2020
17 Feb 2026, 18:33
Bad service
My order was out for delivery on the 16/02/2026 till now I haven’t received my order
Helpful (0)
|Replies (0)AN
Ayathandwa N
1 reviews | Active since Jan 2020
17 Feb 2026, 18:33
Bad service
My order was out for delivery on the 16/02/2026 till now I haven’t received my order
0
Replies (0)PS
Perserverance S
1 reviews | Active since Jan 2020
16 Feb 2026, 07:05
Customer
They deliver fast efficient service and they are kind with the students
Helpful (0)
|Replies (0)PS
Perserverance S
1 reviews | Active since Jan 2020
16 Feb 2026, 07:05
Customer
They deliver fast efficient service and they are kind with the students
0
Replies (0)MA
Michaela A
1 reviews | Active since Jan 2020
9 Feb 2026, 11:46
Excellent service from Speedaf courier's
Excellent customer service, I didn't wait long at all for my package to arrive, I received updates regarding each stage of the process and the delivery driver Mdudizi Maisa was professional and friendly. Thank you for offering great service keep up the excellent work.
Helpful (0)
|Replies (0)MA
Michaela A
1 reviews | Active since Jan 2020
9 Feb 2026, 11:46
Excellent service from Speedaf courier's
Excellent customer service, I didn't wait long at all for my package to arrive, I received updates regarding each stage of the process and the delivery driver Mdudizi Maisa was professional and friendly. Thank you for offering great service keep up the excellent work.
0
Replies (0)