Pathetic Service

R 200–300 Excelent food. Cold beers. Nice atmosphere sitting outside. But huge problem is the service. Last 2 times we had the same waitress. Sitting waiting for 20 minutes the first time. Called a few waiters around us but could not help because not their table. Waited it out this time hoping it would get better. Went again Tuesday. Got our beer orders quickly but them sat their for 30 min. No waiter. Everybody around us got served numerous times. Eventually go and try to find management. Did not offer any resolution other than "we will call your waiter". Another 10 minutes go by. Just as we were about to leave she comes by. No excuse or anything. Spoke to friends and they suggested we go to Cool Runnings. Glad they did. They all also left ****rloos because of same issue! Having what is suppose to be a relaxing day out was turned into a waste of time!