1 reviews | Active since Member
<p>To the owner of sports direct Mike Ashley and whoever else it ever may concern... I'm disappointed to say my father and I won't be stepping foot in sports direct ever again because after shopping in sports direct for over 10 years; My father realizes after he had paid for the sports tops and sports gloves he wanted to purchase at the sports direct shop in Oxford street London that the transaction went though twice and when he asked why the payment went through twice, the answer he received was that any foreigner with a travelers card; the store will take his/her money twice and hold the money until they have confirmed the credit card as which sports direct say it will be three days! This is unethical, dishonest and typical of a company such as sports direct and we recruit any foreign visitors to the United Kingdom not to shop there! He received no warning about this anywhere around the shop before he paid! My dad and I have never heard or dealt with this utter inconvenience from any other store across the world in our lives! He finds this is complete arrogance shown by the company! The staff were extremely unhelpful as well as when he wanted to return the goods; they told him to go to a whole different department and it only make his frustration greater! The assistant behind the till, Mario and the ladies working with him didn't show any concern about my father's absolute frustration and he felt like he was dealing with a robot! My dad has used this card on many occasions without ever experiencing this! He is disgusted and distasteful at the experience he received in this store as well as he showed them proof that the card was authorized by the bank! He feels like he has been treated like he is a thief and can't be trusted by a brand that he was loyal to for years! He demands a public apology from the owner of sports direct as sports direct is basically indicating that they don't trust their customers' payment transactions! My dad warns all foreigners to beware when purchasing at sports direct as the customer's payment will go through twice when paying with a foreign card without giving their customers any warning at all as if they don't trust or see their customers as loyal!! </p>
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