Poor qaulity SS cricket bat that bought at East Rand which lasted for 3months

I bought a SS English Willow cricket bat for cash in East Rand on 20 August 2025 the bat got damaged in January which I practically it was used for 3 months lodge a compliant with sportman warehouse send them the sms I got on the day I bought a cricket. I told them from thd beginning that I lost my reciept, I had a sms as a proof that was sent to me on the day I purchased the cricket. What irritates is the question i aas continously ask whaf other items i bought that day. I sent the photo of damaged cricket bat. They came back to me saying their technician can't pick up anything. They ask me to send the full photo of a cricket bat and also asked the amount I paid which if wax R1799. Then they came back to me saying they can't help cause there is no enough evidence. Surprisingly tgd cricket bat i bought for mh son in 2023 from Mr Price for R435 doesn't even have a dent . But the expensive cricket bag can't last even even 4 months. How do I gave to pay so much for poor quality product. This cricket is for a 10 year old even his personal coach was shocked. Your Arthur was so unhelpful he kept on going into circles my son has to struggle because of the poor product you sell from you shop at the high cost. I had to take it for repairs cause I could see no one was willing to take the responsibility. The cricket bat was even knocked which i wonder if it was done now . If I remember tge sale person who sold this to me his name is either Vuyolwethu/ Vuyo. I am really disappointed on Sportman warehouse . I took the cricket bat fof repairs even thd repairs guy was surprised that i bought the cricketbat in Aug last year. I want my money back