Should be closed down

I shouldn't even be giving a single star for the awful service I'm getting from Grant. Don't even know if he understands Business Ethics, customer service or he's just a cold hearted scamster. For the past month since he picked up my possessions he can't tell me where it is, when will it arrive, mostly doesn't answer my calls and occasional late responses on Whatsapp with a " will advise" reply to my texts. Worst mistake I ever made was do a transaction with this guy. Hope he will respond better to my lawyers.