Based on recent customer reviews, SS-LegCov faces overwhelming negative feedback centered on unauthorized debit orders being placed against customers' bank accounts without their knowledge or consent. Reviewers consistently report being approached by street consultants who allegedly deceive them into sharing banking details, after which recurring debits of approximately R285 appear. Customers describe extreme difficulty cancelling these debit orders, with banks stating they cannot intervene. Call centre agents are described as rude and unhelpful, and refund requests go unresolved. Many affected individuals are SASSA grant recipients, deepening the financial harm reported.
TrustIndex
0
Score
Ranking
#49
in Insurance
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
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Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They debited money from my account without me approving or signing any contracts that gives them permission to do so . I called them 3 times to enquire about this . I spoke to 3 different consultants and each of them switched the call off while i was busy talking to them i wasn't rude or disrespectful in any way . I couldn't even finish my sentences whitout getting interrupted by them . The last consultant told me that I'm waisting her time and that she will drop the call. This company is involved in ***** they ***** people's money and there have been many complaints against them for doing this .
1 reviews | Active since Jan 2020
They debited money from my account without me approving or signing any contracts that gives them permission to do so . I called them 3 times to enquire about this . I spoke to 3 different consultants and each of them switched the call off while i was busy talking to them i wasn't rude or disrespectful in any way . I couldn't even finish my sentences whitout getting interrupted by them . The last consultant told me that I'm waisting her time and that she will drop the call. This company is involved in ***** they ***** people's money and there have been many complaints against them for doing this .
1 reviews | Active since Jan 2020
I am sitting on my bed in tears at 03:09am in the morning because this company has taken my last Sassa SDR money and I have nothing left. Taking R285 from someone's bank account *****ulently in this economy is evil. I want my money back. Reverse my last money, please. I need it. What must I do now? I am unemployed and I live with that R370 please! Give me my money back!
1 reviews | Active since Jan 2020
I am sitting on my bed in tears at 03:09am in the morning because this company has taken my last Sassa SDR money and I have nothing left. Taking R285 from someone's bank account *****ulently in this economy is evil. I want my money back. Reverse my last money, please. I need it. What must I do now? I am unemployed and I live with that R370 please! Give me my money back!
1 reviews | Active since Jan 2020
Legal Cover instituted a debit rder against my account *******ly, they do not want to cancel the debit order, i was coming out of Capitec Bank they were outside told me that they want to look if qualify for a price, I went to Capitec bank lenasia signet branch where they are unable to cancel the debit or because it is marked as undisputable i am unemployed receiving sassa their phone numbers are 0214242186,
1 reviews | Active since Jan 2020
Legal Cover instituted a debit rder against my account *******ly, they do not want to cancel the debit order, i was coming out of Capitec Bank they were outside told me that they want to look if qualify for a price, I went to Capitec bank lenasia signet branch where they are unable to cancel the debit or because it is marked as undisputable i am unemployed receiving sassa their phone numbers are 0214242186,
1 reviews | Active since Jan 2020
Who the Hell Thought this was a good idea? What do I stand to benefit from something I've never heard of or even agreed on! This is ***** and the people who set this up need to be held accountable for this! I demand my money back! the same as everyone else, or actions against these people will be taken to shut this down!
1 reviews | Active since Jan 2020
Who the Hell Thought this was a good idea? What do I stand to benefit from something I've never heard of or even agreed on! This is ***** and the people who set this up need to be held accountable for this! I demand my money back! the same as everyone else, or actions against these people will be taken to shut this down!
1 reviews | Active since Jan 2020
That company is really a **** and a cult they are taking our children and keeping them in a dirty building to work for them. Can someone please check if that company is legit.
1 reviews | Active since Jan 2020
That company is really a **** and a cult they are taking our children and keeping them in a dirty building to work for them. Can someone please check if that company is legit.
1 reviews | Active since Jan 2020
I have a debit order i did not authorize, i cannot dispute or stop it. Its a company called SS Legcov. capitec says theres nothing they can do about it. Now this debit order is gonna take my money every month, im gonna change banks coz this can't be. I even hate these *****ulent companies that **** us
1 reviews | Active since Jan 2020
I have a debit order i did not authorize, i cannot dispute or stop it. Its a company called SS Legcov. capitec says theres nothing they can do about it. Now this debit order is gonna take my money every month, im gonna change banks coz this can't be. I even hate these *****ulent companies that **** us
1 reviews | Active since Jan 2020
This company is a *****. They have UNAUTHORISED debited money TWICE from my housekeeper's FNB Bank. FNB have similarly not assisted Saziso in getting her money back (total of R470 now). She is not alone. SS-LEGCOV are doing these to thousands of people - they need to be stopped. And FNB need to reverse the unauthorised transactions and give Saziso her money back.
1 reviews | Active since Jan 2020
This company is a *****. They have UNAUTHORISED debited money TWICE from my housekeeper's FNB Bank. FNB have similarly not assisted Saziso in getting her money back (total of R470 now). She is not alone. SS-LEGCOV are doing these to thousands of people - they need to be stopped. And FNB need to reverse the unauthorised transactions and give Saziso her money back.
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