STADIO – Krugersdorp Johannesburg Campus
Based on recent customer reviews, STADIO Krugersdorp Johannesburg Campus shows a sharply divided experience. Frontline staff, particularly named registration and dispatch consultants, deliver outstanding service that students consistently praise. However, deeper administrative processes including results capturing, refunds, exam logistics, and email communication generate intense frustration, with students reporting weeks of unanswered queries that threaten their academic and career progression.
TrustIndex
8.9
Ranking
#5
in Colleges & Universities
NPS Score
62
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, STADIO Krugersdorp Johannesburg Campus shows a sharply divided experience. Frontline staff, particularly named registration and dispatch consultants, deliver outstanding service that students consistently praise. However, deeper administrative processes including results capturing, refunds, exam logistics, and email communication generate intense frustration, with students reporting weeks of unanswered queries that threaten their academic and career progression.
STADIO – Krugersdorp Johannesburg Campus's biggest strength, according to Hellopeter's AI analysis, is Administration, Registration & Communication. Registration and Communication (3.6) is polarised. In-person and telephonic registration with named consultants like Lerato Mabokatshaba, Kagiso Mokalaka, Muntu Mbatha and Motshabi Matlala receives glowing praise, while email tickets, callbacks and follow-ups on academic issues are widely described as ignored or mishandled.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have been struggling for quite some time to obtain assistance regarding distance learning. There is absolutely no support with applications, as the entire process is automated. The system repeatedly fails to produce any positive outcome, and no one ever provides feedback. The only response you receive is a reference number. I have sent numerous emails, all of which generate automatic replies, but no actual person ever contacts you. It has become extremely frustrating to receive any answers or to reach someone who is able to assist. My emails have now reached a point where they are blocked, and the delivery status shows “undelivered.” When you call, the person on the line appears to have received no training and cannot provide any information. They always escalate the matter to a manager, who never calls you back. Secondly, an application was submitted to Stadio for credits for previous modules completed at another institution. Although the credits were approved, this approval now seems to contradict the continuation of my studies, as it is not being taken into account.
1 reviews | Active since Jan 2020
I have been struggling for quite some time to obtain assistance regarding distance learning. There is absolutely no support with applications, as the entire process is automated. The system repeatedly fails to produce any positive outcome, and no one ever provides feedback. The only response you receive is a reference number. I have sent numerous emails, all of which generate automatic replies, but no actual person ever contacts you. It has become extremely frustrating to receive any answers or to reach someone who is able to assist. My emails have now reached a point where they are blocked, and the delivery status shows “undelivered.” When you call, the person on the line appears to have received no training and cannot provide any information. They always escalate the matter to a manager, who never calls you back. Secondly, an application was submitted to Stadio for credits for previous modules completed at another institution. Although the credits were approved, this approval now seems to contradict the continuation of my studies, as it is not being taken into account.
1 reviews | Active since Jan 2020
Stadio, I am disappointed in all the automated responses that don't assist for basic enquiries, emails, calls are forever on standby, social media call to action are for show and no one gets back to clients. I have been trying to enquire so I can get a sense of what I will be signing up for and if the platform can give me want I am trying to achieve. Please introduce more human elements to your services Ai can only do the minimum
1 reviews | Active since Jan 2020
Stadio, I am disappointed in all the automated responses that don't assist for basic enquiries, emails, calls are forever on standby, social media call to action are for show and no one gets back to clients. I have been trying to enquire so I can get a sense of what I will be signing up for and if the platform can give me want I am trying to achieve. Please introduce more human elements to your services Ai can only do the minimum
1 reviews | Active since Jan 2020
I would like to express my outmost appreciation for the outstanding support I received from Gurshwin Damons from Stadio George support centre. I went in on Tuesday morning with some canvas login issues and he was so patient, attentive, and professional in helping me. What truly stood out is that he even took the time after hours to ensure that I was assisted until everything was resolved. Thanks to his dedication, I am now able to log into my Canvas account without any issues. His commitment and willingness to go the extra mile made such a difference, and I am truly grateful for his excellent service.
1 reviews | Active since Jan 2020
I would like to express my outmost appreciation for the outstanding support I received from Gurshwin Damons from Stadio George support centre. I went in on Tuesday morning with some canvas login issues and he was so patient, attentive, and professional in helping me. What truly stood out is that he even took the time after hours to ensure that I was assisted until everything was resolved. Thanks to his dedication, I am now able to log into my Canvas account without any issues. His commitment and willingness to go the extra mile made such a difference, and I am truly grateful for his excellent service.
1 reviews | Active since Jan 2020
Hi Letlhogonolo Ngobeni You're a kind and exceptional individual who consistently demonstrates empathy, understanding, and a willingness to help others grow thank you very much your patience with making sure that I get the information that help me alot God bless, Stadio is in good hands with employees like you
1 reviews | Active since Jan 2020
Hi Letlhogonolo Ngobeni You're a kind and exceptional individual who consistently demonstrates empathy, understanding, and a willingness to help others grow thank you very much your patience with making sure that I get the information that help me alot God bless, Stadio is in good hands with employees like you
The most common complaint about STADIO – Krugersdorp Johannesburg Campus, based on Hellopeter's AI analysis of recent customer reviews, is Course Content & Accreditation. Course Content and Accreditation (2.4) draws complaints about confusing module changes, credit reductions mid-degree, missing exemptions, broken Canvas portals and faulty exam logistics. Distance learning students particularly cite poor lecturer responsiveness, while a minority praise programme structure and material quality.
STADIO – Krugersdorp Johannesburg Campus scores 2.5 out of 5 on Hellopeter's AI analysis of service quality in Education & Training, compared to the Education & Training industry average of 3.2. Their strongest theme is Administration (3.6); their weakest is Fees & Refunds (2). The top AI-rated Education & Training business on Hellopeter is Totally Tailored Solutions (4.8). How is the AI Score calculated? →
STADIO – Krugersdorp Johannesburg Campus has a TrustIndex of 8.9 out of 10 on Hellopeter, based on 3,017 reviews in the last 12 months. Hellopeter has tracked STADIO – Krugersdorp Johannesburg Campus across 738 total reviews. How is the TrustIndex calculated? →