Stage Zero
3.3|223 reviews
Responds in 9 hours 3 min
M
Michael
1 reviews | Active since Member
10 Mar 2026, 06:12
MC Clappen vs Stage Zero
I am writing to express my dissatisfaction with the settlement amount proposed following the termination of my two-year contract. Frankly, I do not believe the depreciation of the unit after two years of use has been fairly considered. Brand new 700W inverters identical to yours are currently available on the market for R5,900.
Furthermore, your accounts department has added additional charges for late payments, which I consider a complete rip-off. In my entire experience, I have never encountered a company or supplier that contacts me to demand outstanding funds in this manner.
I urge you to review this credit and address the issues with your accounts department and management accordingly. Please be assured that if I am asked to rate Stage Zero for future references, it will be no higher than 2 out of 10.
Helpful (0)
Replies (106)0
Replies (106)Stage Zero's replyOfficial
10 Mar 2026, 06:22 Good day, Michael Clappen
We are actively addressing your existing complaint and ensuring you receive the attention you need.
We sincerely apologize for any inconvenience this has caused.
Please note that we have requested feedback from the relevant department and will provide an update on this matter shortly.
Your satisfaction matters to us, and we are committed to resolving this promptly.
Your query has been escalated to our Support department, who will reach out to assist you directly.
Regards,
Stage Zero
We are actively addressing your existing complaint and ensuring you receive the attention you need.
We sincerely apologize for any inconvenience this has caused.
Please note that we have requested feedback from the relevant department and will provide an update on this matter shortly.
Your satisfaction matters to us, and we are committed to resolving this promptly.
Your query has been escalated to our Support department, who will reach out to assist you directly.
Regards,
Stage Zero
Best regards,
Stage Zero's reply10 Mar 2026, 06:22
Official
Good day, Michael Clappen
We are actively addressing your existing complaint and ensuring you receive the attention you need.
We sincerely apologize for any inconvenience this has caused.
Please note that we have requested feedback from the relevant department and will provide an update on this matter shortly.
Your satisfaction matters to us, and we are committed to resolving this promptly.
Your query has been escalated to our Support department, who will reach out to assist you directly.
Regards,
Stage Zero
We are actively addressing your existing complaint and ensuring you receive the attention you need.
We sincerely apologize for any inconvenience this has caused.
Please note that we have requested feedback from the relevant department and will provide an update on this matter shortly.
Your satisfaction matters to us, and we are committed to resolving this promptly.
Your query has been escalated to our Support department, who will reach out to assist you directly.
Regards,
Stage Zero
Best regards,
Stage Zero's replyOfficial
10 Mar 2026, 06:34Good day Michael Clappen,
I trust you're doing well.
Your Stage Zero UPS rental agreement automatically continues under these key terms unless you actively cancel:
Automatic Rollover: After the initial period, it seamlessly shifts to a month-to-month basis.
No Lock-In: Full flexibility with no long-term commitments or ongoing usage penalties.
Cancellation Notice: Provide 30 days' written notice via the customer portal or call centre.
Early Termination Fees: R250 (Volta 40) or R650 (Volta 500/700X) plus courier fees if cancelled before the term ends.
What You Pay For: The monthly rental covers the UPS unit, priority support, free maintenance (including replacements as needed), and courier collection/replacement—all with zero upfront costs.
Equipment remains Stage Zero's property. Full terms are in your portal or reply for a copy.
Kind regards,
Stage Zero Social Media representative
I trust you're doing well.
Your Stage Zero UPS rental agreement automatically continues under these key terms unless you actively cancel:
Automatic Rollover: After the initial period, it seamlessly shifts to a month-to-month basis.
No Lock-In: Full flexibility with no long-term commitments or ongoing usage penalties.
Cancellation Notice: Provide 30 days' written notice via the customer portal or call centre.
Early Termination Fees: R250 (Volta 40) or R650 (Volta 500/700X) plus courier fees if cancelled before the term ends.
What You Pay For: The monthly rental covers the UPS unit, priority support, free maintenance (including replacements as needed), and courier collection/replacement—all with zero upfront costs.
Equipment remains Stage Zero's property. Full terms are in your portal or reply for a copy.
Kind regards,
Stage Zero Social Media representative
Best regards,
Stage Zero's reply10 Mar 2026, 06:34
Official
Good day Michael Clappen,
I trust you're doing well.
Your Stage Zero UPS rental agreement automatically continues under these key terms unless you actively cancel:
Automatic Rollover: After the initial period, it seamlessly shifts to a month-to-month basis.
No Lock-In: Full flexibility with no long-term commitments or ongoing usage penalties.
Cancellation Notice: Provide 30 days' written notice via the customer portal or call centre.
Early Termination Fees: R250 (Volta 40) or R650 (Volta 500/700X) plus courier fees if cancelled before the term ends.
What You Pay For: The monthly rental covers the UPS unit, priority support, free maintenance (including replacements as needed), and courier collection/replacement—all with zero upfront costs.
Equipment remains Stage Zero's property. Full terms are in your portal or reply for a copy.
Kind regards,
Stage Zero Social Media representative
I trust you're doing well.
Your Stage Zero UPS rental agreement automatically continues under these key terms unless you actively cancel:
Automatic Rollover: After the initial period, it seamlessly shifts to a month-to-month basis.
No Lock-In: Full flexibility with no long-term commitments or ongoing usage penalties.
Cancellation Notice: Provide 30 days' written notice via the customer portal or call centre.
Early Termination Fees: R250 (Volta 40) or R650 (Volta 500/700X) plus courier fees if cancelled before the term ends.
What You Pay For: The monthly rental covers the UPS unit, priority support, free maintenance (including replacements as needed), and courier collection/replacement—all with zero upfront costs.
Equipment remains Stage Zero's property. Full terms are in your portal or reply for a copy.
Kind regards,
Stage Zero Social Media representative
Best regards,