STANLIB
1.3|752 reviews
Responds in 17 hours 8 min
A
Anonymous
1 reviews | Active since Member
13 Apr 2026, 10:06
No communication
After weeks of emails and phonecalls my issues are still unresolved, a non existing call centre where calls do not get answered and auto generated emails that does not provide any answers to querries.
Unacceptable from a major financial institution.
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Replies (1)STANLIB's replyOfficial
14 Apr 2026, 09:58Dear Okkie,
Thank you for bringing this matter to our attention. We are sorry to hear that your experience with your STANLIB investment has been frustrating.
Please note that our Complaints Resolution Team will investigate your complaint and provide you with feedback as soon as possible.
Kind regards,
STANLIB Asset Management Resolutions
Thank you for bringing this matter to our attention. We are sorry to hear that your experience with your STANLIB investment has been frustrating.
Please note that our Complaints Resolution Team will investigate your complaint and provide you with feedback as soon as possible.
Kind regards,
STANLIB Asset Management Resolutions
Best regards,
STANLIB's reply14 Apr 2026, 09:58
Official
Dear Okkie,
Thank you for bringing this matter to our attention. We are sorry to hear that your experience with your STANLIB investment has been frustrating.
Please note that our Complaints Resolution Team will investigate your complaint and provide you with feedback as soon as possible.
Kind regards,
STANLIB Asset Management Resolutions
Thank you for bringing this matter to our attention. We are sorry to hear that your experience with your STANLIB investment has been frustrating.
Please note that our Complaints Resolution Team will investigate your complaint and provide you with feedback as soon as possible.
Kind regards,
STANLIB Asset Management Resolutions
Best regards,