Starfish Ballito

Non repayment of Deposit

We went to the Starfish self catering resort in December, Initially we were going to stay in one unit, but Safari did not pay over the fee we paid over in Feb,until December. By that time Gavin(the owner)had given the unit to someone else,without informing us.He did however offer to let us have another unit he owned. Big mistake, the unit was on the top of a hill, with a 90 degree sloping driveway and virtually no other parking. The unit was furnished with a multitude of old furniture,no two pieces alike. It would appear Gavin was attempting to run all 3 units by himself, as his wife Amanda, who we originally booked with, was nowhere to be seen, and to this day the phone remains unanswered. We made the best of our stay, but were certain, we would never stay in these 3rd rate units again. We are trying to get our retained deposit returned, and despite e-mails,messages,and phone calls(all not answered),we are now considering a legal approach. So the bottom line is I would strongly advise you to book elsewhere, and secondly I would suggest Safari, investigate this listing.PS We have had to do some paint repairs to the one vehicle ,due to the almost impossible, driveway.