HM
Harry M
Active since Jan 2018
18
Reviews
0
Industries
Reviews
18 reviews21 months ago
I have no idea who local pro's are,
I have no idea who local pro's are,.Part of one company, individuals,who chooses who phones me etc.
0 replies
48 months ago
A very bad Mugg and Bean
Recently my family and I went to Mugg and Bean at the Panorama Centre in Jhb South,I have walked out of this restaurant twice before,but as we had small children with us,who wanted to play in the play area,we went along.We got there at 17.30.but on sitting down,were asked to hurry up,as they wanted to close the kitchen shortly,despite closing time being 7 O Clock.We asked if there were any childrens menu,as the kids were about 4 years old,but told there were none,but they said they would make a small burger,which when they arrived was a normal burger without the lettuce leaf,and which they proceeded to charge full price.After the meal at around 6.30 some-one asked for a milk shake,but on enquire after 20 minutes or so,were told that they weren't going to bring it as they had already cleaned the ice cream machine.Poor food ,Poor service,,no management. I AM NOW CURED OF THAT ESTABLISHMENT FOR GOOD.
0 replies
60 months ago
Exceptional service
A few weeks ago, we went to buy some Fired Earth Tank Paint,an amazing paint,only to find it had been discontinued. My wife phoned Melissa at Head Office to find out if there was any left at other Builders ,however Melissa had found out that the manufacturer still had a few left in his warehouse. Mellissa said she would message Builders Gleneagles to order them. This we thought would never happen, and did not pursue the matter. A couple of weeks later Cindy at Builders phoned to say the paint had arrived, I collected it, and thanked her for excellent service. This morning Melissa phoned once again, to confirm receipt of the paint,and ask if there was any follow up required. What stunning service,and an example to virtually everyone else,may be Builders should offer Melissa and Cindy to other companies to see how it should be done.
0 replies
61 months ago
Return of funds from MSC Starlight cruises
My family and I were due to go on an MSC cruise in Dec 2020,but unfortunately due to Covid all cruise were cancelled. In 2021 we were informed that we could re-book for the 2021-22 cruise season. However we decided that we would prefer to cancel it altogether. This was passed on to Flight Centre,who had taken over responsibility for the bookings. The message that got back to me was, that due to some obscure reason, the re-imbur*****t had to come from GENEVA,and could take 4 MONTHS OR LONGER.As of today,2 months ,after the request was made, Flight Centre, informed me that MSC had not even sent the cancellation documents yet. Strange that they demanded the full cost of the trip up front, and have kept the money for a year, but giving money back appears to be a problem. I am reliably informed that the Swiss are known for their efficiency in money matters, so find it difficult to understand that the return of a relatively small amount ,would cause concern ,in the corridors of MSC.It is not impossible that some of the responsibility may lie at Flight Centre's door,but hope that the matter can be attended to, with a little more speed, as we need the cash to book our Christmas break.(ON LAND)
0 replies
62 months ago
Non existent customer service
We purchased a 2 litre Comnbibloc Apple juice,which almost blew up in our cupboard. We sent images to the company, and got no response. I followed up on Hello Peter, and still got no response. I can therefore assume, that customer service is not a concept much valued by the company. I expect they keep telling their staff that our customers are our most important asset, so I shudder to think how they value the second best asset.
0 replies
62 months ago
Contaminated apple juice
A few weeks ago I purchased a 2 lire Combibloc pack of Apple juice,on getting it home it had blown up,and was clearly contaminated. My wfe sent all the details to RFG,as shown on the pack. After no resonse a few days later, the pack was disposed of, as it was in clear danger of exploding.To date there has been no response from the company. I guess it wasn't important.
0 replies
63 months ago
Non repayment of Deposit
We went to the Starfish self catering resort in December, Initially we were going to stay in one unit, but Safari did not pay over the fee we paid over in Feb,until December. By that time Gavin(the owner)had given the unit to someone else,without informing us.He did however offer to let us have another unit he owned. Big mistake, the unit was on the top of a hill, with a 90 degree sloping driveway and virtually no other parking. The unit was furnished with a multitude of old furniture,no two pieces alike. It would appear Gavin was attempting to run all 3 units by himself, as his wife Amanda, who we originally booked with, was nowhere to be seen, and to this day the phone remains unanswered. We made the best of our stay, but were certain, we would never stay in these 3rd rate units again. We are trying to get our retained deposit returned, and despite e-mails,messages,and phone calls(all not answered),we are now considering a legal approach. So the bottom line is I would strongly advise you to book elsewhere, and secondly I would suggest Safari, investigate this listing.PS We have had to do some paint repairs to the one vehicle ,due to the almost impossible, driveway.
0 replies
65 months ago
Shocking service at Game
I saw a deal for cell phones advertised in a Game brochure, so went along to Game at Mall of the South. Very stupid of me as I had had disgraceful service once before at the same counterbid tried to take advantage of the deal, but after sending me home for my ID,was told that I could not take advantage of the deal, as I had an existing contract, and would have to cancel the existing contract, which would take 30 days and could not be done in the shop. I could however upgrade my existing contract, at a much higher price then the offer. I then made my second stupid mistake,and agreed.The assistant took my documentation and disappeared.ASn hour passed and there was no one at all on the counter. Eventually I found some one in a different department to try and find her, he said she was coming shortly. After calling him again, he called he, some where out of sight, and Lo and Behold she arrived, saying she was sorry, but she went to LUNCH.I told her I would write to Hello Peter, and she seemed to intimate that this didn't worry her. Perhaps it was not the first time. Believe me there will not be a third stupid mistake.
56 replies
65 months ago
No follow up by Discovery Health
I have been trying for the last week or so,to get details of an upgrade to my existing health cover, but whilst the web site is extensive, I wish to talk to a consultant to clear up a number of items. On two different occasions was told some one would phone me ,and on both occasions ,this has not happened. As this change must occur in December, I hoped it would be to Discovery and my benefit to give me the information I need, so that the change could be made timeously.. I hope it is not another example of not walking the talk.
56 replies
68 months ago
DSTV'S expensive and very poor offerings
Last week I wrote how disappointing and expensive DSTV's premium service is,filled with re-runs and a lot of very poor content.Naturally we got back the usual automated response,that some one would contact me to discuss. Naturally, I did not expect a response,so was not surprised when I never got one.They really belong to the like it or lump ,school of public awareness,and whilst certainly not alone in this philosophy,they are certainly up there with the best.. I suppose having a total monopoly on some sporting events,they believe that this is acceptable behavior. Hopefully many will,vote otherwise,by going to other service providers..
106 replies
Review Distribution
5 Star
2 (11.11111111111111%)
4 Star
0 (0%)
3 Star
1 (5.555555555555555%)
2 Star
3 (16.666666666666668%)
1 Star
12 (66.66666666666667%)