*********** customer service and confusing messaging from day one
*********** customer service and confusing messaging from day one. They have wasted weeks of my life with their lack of understanding and professionalism.
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Replies (53)
Stbb's replyOfficial
01 Sept 2025, 09:46
Dear Riaan B,Thank you for your feedback. I’m sorry to hear about your experience and the frustration it has caused. In order for us to investigate this further and assist you properly, please could you email the details to customercare@stbb.co.za. Our team will look into the matter and get back to you as soon as possible.Kind regards,
Best regards,
Stbb's reply01 Sept 2025, 09:46
Official
Dear Riaan B,Thank you for your feedback. I’m sorry to hear about your experience and the frustration it has caused. In order for us to investigate this further and assist you properly, please could you email the details to customercare@stbb.co.za. Our team will look into the matter and get back to you as soon as possible.Kind regards,