

Stbb
Based on recent customer reviews, Stbb is generating significant frustration among property buyers and sellers, with a recurring theme of drawn out conveyancing timelines stretching well beyond expectations. Customers consistently mention poor communication, unresponsive staff, and difficulties obtaining promised refunds for rates and levies. Their proprietary tracking app draws repeated criticism for being unhelpful and inaccurate. A smaller group of clients highlight positive experiences with specific individuals who provided professional and friendly service, suggesting that quality is highly dependent on which conveyancer handles the matter.
Replied to 46% of negative reviews
Reply time on negative reviews: 98h 60m
TrustIndex
2.9
Ranking
#71
in Business & Legal Services
Reply Time
98h 60m
Replied to 46% of negative reviews
Reply time on negative reviews: 98h 60m
Based on recent customer reviews, Stbb is generating significant frustration among property buyers and sellers, with a recurring theme of drawn out conveyancing timelines stretching well beyond expectations. Customers consistently mention poor communication, unresponsive staff, and difficulties obtaining promised refunds for rates and levies. Their proprietary tracking app draws repeated criticism for being unhelpful and inaccurate. A smaller group of clients highlight positive experiences with specific individuals who provided professional and friendly service, suggesting that quality is highly dependent on which conveyancer handles the matter.
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Stbb has a TrustIndex of 2.9 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. They reply to 46% of negative reviews, typically within 98 hours 60 min. Hellopeter has tracked Stbb across 97 total reviews. How is the TrustIndex calculated? →
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