Active since May 2012
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24 reviews1 month ago
SLACK SLACK service and a hint of chauvinism towards women
I've NEVER experienced such slack service in a shop, ever!. All 7 sales assistants at Midas Herm**** were at their desks, and one customer was assisted at the front, and myself, waiting like a fool in the queue!. Another 'male' customer entered and was assisted almost immediately, and never stood in the queue, behind me. Two or three of the assistants looked me straight in the eye but never called me forward?! I sense some serious Chauvinism towards women!. I asked to speak to the manager and they never answered me??. Midas is a DISGRACE!. Your service is diabolical!!. Useless!!
1 reply
2 months ago
Instead of a refund they charged and owed me R940, which I spotted on my bank statement!. Then when they refunded me Marcello short-changed me, AGAIN, by R100!!. I have been driving back and forth for this cretin, all due to incompetence and indifference!
On the 8th of April I returned two bags of 2kg Montego Karoo cat food to your Petshop Science store at The Whalecoast Mall in Herm****. Prior to that, I contacted Montego customer care to explain that the food was not palatable to my 3 cats. I sent them photos of the batch numbers as well as proof of purchase from your Petshop Science store in Herm****. I also told Colleen Daniels of Montego, that I would return the food that afternoon. She said that's absolutely fine, as she arranged with Marcello to refund me. I thought it strange as I never received an SMS to notify me that I had been refunded once I had left Petshop Science store that afternoon. Yesterday, I was horrified to see on my bank statement, that Marcello had in fact CHARGED ME R539.98, instead of REFUNDING ME with R399.98(The special at the time was R199.99 per 2kg bag). So in other words, Checkers owes me R939.96, and that's excluding the stress and petrol money you have cost me going back and forth. This is a serious error that constitutes a violation of my consumer rights. I have all my receipts, bank statements showing the deduction, return slips, and any correspondence with the store as well as with Montego Karoo who contacted Marcello. This morning I was told that I can come to the store and be refunded. I collected the 2 bank bags and assumed the amount to be correct only to find they short-changed me by R100!!!. It's a ****** farce!. Absolutely hopeless!!!. Marcello said he didn't place the money inside the bank bags. I then asked him, who did, and he told me, it doesn't matter. Yet on my receipt it has the Petshop Science logo for the refund?. Beware of Checkers. I advise customers to check their bank statements more regularly. It is time that Checkers pays for the **** ups they make! Unfortunately for Checkers I will forward and share my experience with Mandilakhe Tshwete, journalist for IOL News. If I never checked my statement, I would never have known that your Checkers employee charged, and not refunded me for the two bags of cat food due to utter negligence and lack of care!. A word of advice, CHECK your bank statements regularly!. These issues with Checkers are becoming more and more frequent and systemic, and customers should file a complaint with consumer protection commissions. This has to stop! It's endemic to Checkers, and they have gotten away with it for far too long!
0 replies
2 months ago
Instead of a refund they charged and owed me R940, which I spotted on my bank statement!. Then when they refunded me Marcello short-changed me, AGAIN, by R100!!. I have been driving back and forth for this cretin, all due to incompetence and indifference!
On the 8th of April I returned two bags of 2kg Montego Karoo cat food to your Petshop Science store at The Whalecoast Mall in Herm****. Prior to that, I contacted Montego customer care to explain that the food was not palatable to my 3 cats. I sent them photos of the batch numbers as well as proof of purchase from your Petshop Science store in Herm****. I also told Colleen Daniels of Montego, that I would return the food that afternoon. She said that's absolutely fine, as she arranged with Marcello to refund me. I thought it strange as I never received an SMS to notify me that I had been refunded once I had left Petshop Science store that afternoon. Yesterday, I was horrified to see on my bank statement, that Marcello had in fact CHARGED ME R539.98, instead of REFUNDING ME with R399.98(The special at the time was R199.99 per 2kg bag). So in other words, Checkers owes me R939.96, and that's excluding the stress and petrol money you have cost me going back and forth. This is a serious error that constitutes a violation of my consumer rights. I have all my receipts, bank statements showing the deduction, return slips, and any correspondence with the store as well as with Montego Karoo who contacted Marcello. This morning I was told that I can come to the store and be refunded. I collected the 2 bank bags and assumed the amount to be correct only to find they short-changed me by R100!!!. It's a ****** farce!. Absolutely hopeless!!!. Marcello said he didn't place the money inside the bank bags. I then asked him, who did, and he told me, it doesn't matter. Yet on my receipt it has the Petshop Science logo for the refund?. Beware of Checkers. I advise customers to check their bank statements more regularly. It is time that Checkers pays for the **** ups they make! Unfortunately for Checkers I will forward and share my experience with Mandilakhe Tshwete, journalist for IOL News. If I never checked my statement, I would never have known that your Checkers employee charged, and not refunded me for the two bags of cat food due to utter negligence and lack of care!. A word of advice, CHECK your bank statements regularly!. These issues with Checkers are becoming more and more frequent and systemic, and customers should file a complaint with consumer protection commissions. This has to stop! It's endemic to Checkers, and they have gotten away with it for far too long!
0 replies
2 months ago
Pepper sauce was dolloped onto the Schnitzel as they do at a soup kitchen. Pepper sauce tasted like a packet soup mix. Overpriced and unappetising!
Ordered a Chicken Schnitzel with a pepper sauce at the Spur in the Whalecoast Mall in Herm****. When it arrived it was covered in sauce!. It was an unappetising moosh, with no crispy schnitzel taste. The sauce was awful, and had to be sc****d to the side. WHY did they throw the sauce on top, as this should be served on the side??. There was no point in returning the meal, as I had already started eating and that would mean another 25 minute wait. I was also shocked at the cost of the full portion, nl R166.95?!. In 2025 this dish was R119.95. It's a DISGRACE how you hike up the prices, a R46.00 increase?! Low quality and overpriced food!. Come on, it's not a soup kitchen for the poor. Food should be presented well in a restaurant!. I'm really disappointed in the Spur. You're going down 👎
0 replies
2 months ago
Once I paid the fees, they couldn't bother to let me know. My Title Deeds was lying in their office for weeks. Natasha Walsh is cheeky!. The Devil's Advocates. Stay away!
My Title deeds was lying in their office for weeks. No feedback from Natasha Walsh. Once I paid the fees they didn't give a damn. Icould tell Natasha Walsh is cutting and ****y on top of it!. She wasn't bothered by her slack service. The typical Devil's Advocates. Stay away!
1 reply
2 months ago
ABSA is USELESS. After 11 days my credit card has STILL not been cancelled. ****** HOPELESS. I REFUSE to pay you a cent!!!
Tinyiko Kgomo consultant for Customer Services, Credit card division is useless. This is the message I received at 21.30 tonight!!!? ' Dear Antoinette Please accept our apology for the delay in response. Kindly note that the Closure Department has been trying to get hold of you with no success. Please be on the lookout for the call, for the account closure to happen timeously. If you still need help with anything, please don’t hesitate to give us a call or just reply to this email. Kind regards Tinyiko Kgomo Consultant: Customer Services Tel: 0861 462 273' If they tried callIing me I never received the call, because Truecaller recognized it as Spam. I emailed ABSA on 19 March, and 11 days later my credit card account is STILL not cancelled. ABSA you're *****s!. I REFUSE to pay another months admin fees. The cost is on YOU!!. To HELL with ABSA!.
2 replies
2 months ago
RCL Foods is a HEALTH HAZARD to both pets and humans. There seems to be no end control. Dangerous!
Too many problems at RCL Foods. Contaminated catfood. First Ultra Pet, and now Catmor cat food pouch swollen to high heavens. Your end control is non-existent and your company is a health hazard to pets and humans. I will purchase the wet food pouches from Montego. No more product from RCL Foods will be stored in my cupboard. I will NOT take the chance and neither should the consumer. You play with lives due to negligence!!.
0 replies
2 months ago
Dialdirect is showing their incompetence once again!
Dialdirect is showing their incompetence once again!!. How many times do I have to let you know I want my value amount lowered to R1 550 000.00. Lofonso your consultant contacted me on 18 March and said it had been lowered to the above mentioned amount and my premium would be lowered to R254 per month going forward. So, today, why the HECK are you sending me an sms with R27.92??. For ONCE, get it RIGHT!. Perhaps it's best I leave a bad review on Google and Hellopeter as every year it's the same hopeless repeat of events!!!!.
1 reply
3 months ago
Con artists who overcharged me by R3000 on parts!
The first two words that come to mind, 'con artists'. If you have money to spend then ignore this review. Fangio cheated me by asking an approximately 65% markup on parts for my CHICO Citi Golf!!!. Yes 65%!!. They're a RIPOFF, and we(mostly women I believe) fall for it, because they keep their labour costs reasonable!. To those customers praising Fangio, be very very careful!!. They are super friendly and give their regular updates via WhatsApp, with a friendly smile, and convincingly assuring you your car is in good hands. Also, boasting that their labour is cheap and saying we did this and that for free!?. I have a 2003 Chico Golf, 1.4. I recently took it in because the battery was losing power and the starter motor is cranky. They told me the problem lies with my alternator and that there are two quotes. The first quote is for new parts, nl. * Starter motor - R2636 * Alternator - R4500 * Battery - R1600 * Labour - R1200 All of the above mentioned is excluding VAT. With VAT it amounted to R9936.00. The second quote they let me know I would receive the following day as the auto electrician will try to salvage or recondition the old parts. The following day, early, they let me know that the electrician cannot fix the old alternator as the parts have to come from Johannesburg. I hope this is true, as I was left no option, but to buy all the parts new, which they told me they bought from MIDAS. Needless to say I had to pay this amount as they had already stripped the parts. I was shocked at the final quote as it's a CHICO Golf and not a Mercedes Benz. All throughout the week it bothered me that I paid so much and this afternoon I decided to give Midas Herm**** a call, and pay them a visit in person. I couldn't believe my ears. Here is a breakdown of the costs at Midas.. * Starter motor - R1690 * Alternator - R2739 * Battery - R1315 This repair should have cost me R6944, but instead they marked up the parts to a sum of R3000+. That's daylight *******!! Oh, and Jorge said, we put the battery in for free, really???. ****s!. My advice to clients is, always buy your own parts. They now refuse to refund me for the balance of the cost of the new parts(actual price). The final, arrogant message from Jorge was, as follows... ' the old parts are still here if you want us to put the old parts back and give you a refund. Jorge' My advice to customers is, to always buy your own parts or get a quote from Midas directly, to give you a rough idea of what you should pay. I wasn't so lucky, and they cheated me. In hindsight I now know they are con artists, and I will spread the word!. ******!. PS. I have attached photos to back up my argument.
0 replies
4 months ago
SLACK service from ABSA and their agents as per usual!
ABSA will you please explain how am I suppose to proceed with the cancellation of my Bond when your agent, Charmain Dinjana, does not give me any feedback. She assigned a lawyer of her choice to cancel the bond and release the Title Deed. She has still not rep**** to my email. I have asked her countless times to remove MAK Attorneys( Mukuddem Ahmed-Kagee Attorneys) from my profile, in order for me to assign an attorney of my choice. I'm STILL waiting. MAK Attorneys still shows up on my Bond profile as the assigned attorneys. Please sort this out as soon as possible!. Slack service from ABSA as per usual!!.
1 reply
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