1 reviews | Active since Member
This has now been the second time my inventory has been ****** on Steam for a game and all steam does is make excuses that they cannot help me or return any of my items. on the 29th of May, when my items were ******, there was no login on my steam account or any login notification on my mobile guard application, yet they still blame me for my account being compromised.
If unauthorized access was attained to my account, and there is no login history or information, not even a mobile guard notification, shows that there is a lack of security at the steam infrastructure and they still blame their customer.
1) my computer is setup with all up to date windows patches 2) i have an fully up to date anti-virus software on my machine 3) i have mobile guard enabled and changed my password not too long ago yet there is no notification 4) i sent them proof of what i had, dont have anymore, sent them visual proof of in game items thats missing as well as a detailed login trail of the 29th of May which i clearly outlined and explained my login logs, of which there is no proof of unauthorized logins.
They are all too happy to take my money but when they have to give anything back they pretend like you are nothing.
This is pathetic from steam support, i have since removed the game from my computer and will not be in any way supporting valve with Dota 2 again in my life unless i either get my items back or i get paid for the money thats been ****** of the sold items, of which i also sent proof by the way.