Sterling Herm**** - Unsatisfactory Service Experience

Once bitten twice shy...bitten twice unfortunately. I blame it on the limited options we have in Herm****. Never even try to complain about bad or no service as owners and managers are more concerned on denying blame and protecting their staff than good customer service. I've been battling with my #OpelMokka for over two years now. And when you dare to complain you just run into a brick wall. Told me that they did not investigate my car properly as it would have taken over three hours. The person I took it to for a second opinion was able to slide under my car, take pictures and shown me there and then where other problems are. It did not take them two minutes. I rest my case.