Steve Biko Academic Hospital

Based on recent customer reviews, Steve Biko Academic Hospital receives mixed but predominantly critical feedback from patients and their families. A recurring theme is frustration with unanswered phone lines, long waiting periods for scheduled operations, and poor communication around referrals. Patients consistently mention concerns about staff conduct, including dismissive treatment, alleged discrimination, and inadequate porter support. Some reviewers also raise alarm about a recruitment scam using the hospital's name. On the positive side, customers highlight excellent care from specific doctors and nursing teams, particularly in ICU and dermatology, alongside friendly security staff.