STEVE MADDEN ****MERS!!!!!

DO NOT SHOP AT STEVE MADDEN ONLINE! THEY ARE ****MERS AND WILL NOT REFUND YOU IF YOU HAVE A RETURN!!!! I REQUESTED A RETURN ON A PAIR SHOES THAT WAS SENT TO THEM IN ITS ORIGINAL PACKAGING AND BOX AND THEY LIE AND SAY I SENT IT WITHOUT A BOX JUST TO GET OUT OF REFUNDING ME! WORST CUSTOMER SERVICE EVER AND SO UNPROFESSIONAL AND ***********. BEWARE GUYS DO NOT PURCHASE FROM THEM BECAUSE THEY WILL NEVER REFUND YOU SHOULD YOU HAVE A PROBLEM. WORST EXPERIENCE EVER! AND I SHOP ONLINE FREQUENTLY AND NEVER EXPERIENCED THIS KIND OF DISGUSTING AND APPALLING SERVICE BEFORE.